Features & Capabilities

Discover the new Louis Vuitton Connected app and enter the innovative and creative world of Louis Vuitton connected objects. From your Tambour Horizon Light Up connected watch to your Louis Vuitton Horizon Light Up speaker or earphones, you will be able to seamlessly connect, configure and update your favorite Louis Vuitton connected objects in one app.

GET THE MOST OF YOUR CONNECTED WATCH Easily change and personalize your Tambour Horizon Light Up watch faces. With endless personalization options of bold gradient colors, iconic patterns of the Maison or latest exclusive watch faces collections created in collaboration with the Louis Vuitton Studios, create a unique watch that matches your style. Discover a highly intuitive experience with different functions and modes customized to your personal preferences. Easily access your travel details with “My Travel” while controlling all your daily favorite information to be displayed on your watch with “My Day” function.

TAKE FULL CONTROL OF YOUR SOUND EXPERIENCE Music and lifestyle combined: Manage all your Louis Vuitton audio products directly from the app and immerse yourself into the world of Louis Vuitton audio products. Customize your Louis Vuitton Horizon Light Up speaker with a wide range of colorful gradient lights and captivating animations to create a unique music listening experience. Configure seamlessly your Bluetooth multipoint devices directly from the app and switch from one listening mode to another according to your needs and environment.

STAY CONNECTED FOR CONTINUOUS UPDATES Receive all the latest software updates for your connected objects to stay constantly up to date and elevate your Louis Vuitton connected experience.

User Growth & Download Statistics

App
By:
Louis Vuitton Malletier
Rating:
2.20
(45)
Version:
2.2.4 Last updated: 2026-04-16
Version code:
884593064
Creation date:
2021-06-23
Compatible devices:
Size:
170.57MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-03
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Louis Vuitton Malletier
Apple Apps Store
https://apps.apple.com/us/app/louis-vuitton-connect/id1568067089

User Reviews

Users report a polished-looking Louis Vuitton Connect app with some useful features (boarding passes from Wallet, My Mode customization) and solid initial setup. However, the majority of reviews repeatedly caution about serious connectivity problems: frequent pairing failures, watch reboots/unpairing after updates, and inconsistent notifications. Tambour Horizon compatibility is a recurring pain point, and login/password issues with missing forgot-password support, slow or no customer care. Overall, the app has notable features but is hampered by reliability and support issues.
Pros
  • Well-laid-out app with helpful tutorials and FAQs, and strong hardware integration (e.g., LV Light Up) with reliable connection.
  • Ability to import boarding passes from Apple Wallet (a standout feature).
  • Notifications can be delivered to the watch, with control over which alerts to show.
  • New customization features like My Mode (e.g., a fifth mode) after updates.
  • Fast and straightforward initial setup reported by some users (setup in about 10 minutes).
Cons
  • Frequent pairing and connectivity issues: unable to pair, watch stops working, or connectivity breaks after updates.
  • Incompatibility or inconsistent behavior with Tambour Horizon (watch isn't reliably supported).
  • Notifications not working reliably (text/email alerts missing or error messages).
  • Password/login problems: forgot-password links not sent and password-saving issues; requirement to contact support.
  • Lack of updates/maintenance and related reliability problems (long gaps between updates, SSL issues, poor support).
Recent reviews
I am extremely disappointed with the LV Connect application. The app does not sync properly with the watch, and updating the watch is very difficult and unreliable. Connecting through Wi-Fi is also a frustrating experience and does not work smoothly. For a luxury watch worth more than €3,000, I expected a much better digital experience. The quality of the app does not match the value or reputation of the Louis Vuitton brand. Very disappointing.
by do*****, 2026-06-03

Makes the LV watch useless. Does not connect to the phone. Multiple in/re installs. So disappointing for a $3k watch that doesn’t work without the app connection.
by St*****, 2026-05-24

The app is incapable of updating my watch OS. Can’t pair and complete setup
by jb*****, 2025-10-01
View all user reviews ›

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