OmniCaaS

Omni-CaaS is a comprehensive, cloud-based phone system with built-in contact center features. It can be purchased as a complete communications solution with Brightlink’s network services and global coverage included or as an application solution only.

Advantages:

• Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones.
• Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID.
• Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser.
• Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote.

Benefits & Features:

• Custom greetings with configurable hold music
• View all office contacts with real time presence
• Visual Voicemail
• Call with your Office Caller ID from your mobile device
• Full Call History
• Control Answering Rules
• Manage Voicemail Greetings
• Mobile Integration
• Manage Office and Mobile Contacts
• Ext dial from mobile device
• Perform transfers, conferences, star codes, and more from mobile.
• Seamlessly switch call from mobile app to desk phone without callers knowing.
• Available contact center module
• Chat with co-workers