MyProvider

The MyProvider App helps you quickly and easily resolve questions and issues related to your internet connection on your own.

Diagnostics • Automatic problem detection • No waiting time • Direct access to the right guide

Interactive Help • Automated troubleshooting • Easy-to-understand explanations • Smart follow-up questions

Contacting Support • Contact customer service directly via the app • Send diagnostic results to speed up support via the hotline

Setup Assistant • Detect your router using a camera scan • Activate your landline connection • Detect Wi-Fi details and automatically set up the connection

Router Configuration • Quickly and easily adjust your router settings

Share Wi-Fi • Set up Wi-Fi connections for external devices

Optimize Wi-Fi • Improve Wi-Fi coverage with targeted measurements