Zeus Material Management

⭐️ Zero Stars I understand it is a work in progress, but very basic things are not functional. This app cannot get parts from our own warehouses! It is forced to generate a PO, which must go to an outside vendor. There are no confirmation emails for orders placed from this app. The amount of time/money that is wasted each week by hundreds to thousands of technicians (either in this app or training for it) is staggering.

The struggle of the parts game is that from placing an order, to the point of install it adds no value. This requires people and time. Find the right people and turn this entire Zeus system over to the AI, have it available to me through my earbuds to do everything from the search to tracking shipping. You can’t afford not to.

Why do technicians have to spend accumulative hours trying to find items that are listed in Zeus Ordering but do not populate in this app? Even the ‘Item Not Listed’ does not always work, especially when Zeus finally finds the item after selecting ‘Item Not Listed’ and you select ‘Adjust Quantity’ and gives you a success message, it does not update to your inventory. Contact help you say?… Well after multiple emails to their direct contact support email over the last few months, I have received ZERO replies. No wonder why other technicians do not even try to inventory their items because of the waste of time it takes to attempt it. Recommendations: Get people in the software development who knows how to create quality search engines that reflects what technicians are typing into the search bar, and to fix all the other common complaints.