Overview

Rating:
4.80 +97
(2,105)
Version:
6.18.0
Last updated: 2026-09-17
Ranking
#38,985 777
Overall

Features & Capabilities

Transcarent consolidates care in one mobile app. Instantly connect with a doctor or access physical therapy, medications, mental health, surgery, and other benefits—anywhere, anytime. Find high‑quality, in‑network providers and sync with Apple Health to track steps and weight.

Your Personal Health Guide provides trusted, actionable options for every step of your health journey. Ask questions, receive guidance, and learn where you can have procedures done. Enjoy 24/7 virtual visits by video or chat, with costs varying by your benefits plan, and access nurse support and in‑home care when needed.

User Growth & Download Statistics

By:
Transcarent
Rating:
4.80
(2,105)
97 new ratings
Version:
6.18.0 Last updated: 2026-09-17
Version code:
891502747
Creation date:
2021-06-18
Compatible devices:
Size:
291.35MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-19
Compare stats and ranking:

Ranking

Other platforms

Android
Transcarent (v6.18.0)
41,715 4.72 (412)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Transcarent
Apple Apps Store
https://apps.apple.com/us/app/transcarent/id1563769390
Website:
https://transcarent.ai

User Reviews

Overall mixed: a few reviewers report quick telehealth visits and fast prescription processing, noting time saved. However, most reviews center on reliability problems: frequent login issues and app crashes; delays in getting prescriptions or care due to gatekeeping; poor customer support with long waits; and multiple UI bugs (messaging, uploading labs, pharmacy/Rx card search). Some cite ad-blockers preventing launch. Positive cases exist where the service worked smoothly, but they are outnumbered by frustration and delays in timely medical access.
Pros
  • Fast, easy telehealth visits with doctors (quick responses).
  • Prescriptions sent to the pharmacy quickly when it works (often within minutes).
  • Overall time-saving and convenient access to care compared with in-person visits.
Cons
  • Frequent login issues and overall app instability; users report being unable to log in or experience crashes.
  • Delays in obtaining prescriptions or care due to gatekeeping or complex programs.
  • Poor customer support with long hold times and unresponsive help.
  • App bugs in messaging, uploading lab results, Rx card features, and search functions.
  • Ad blocker/privacy blockers preventing app launch or causing data/privacy concerns.
Recent reviews
This app is awful. Ther top issue is that there’s a facility to have the app “remember” me but it only does that for a few hours, so I have to log in again. Also, after requiring a “code” to log in after using a password, there’s another tick box that is supposed to “Trust this device for 90 days”. It clearly doesn’t (see above). The message facility is also poor. It offers none or honors none of the standard text functionality that iPhones offer. These are the glaring issues. Wading through the amateurish parts of this app makes this experience poor and only worth one star.
by wm*****, 2026-08-26

A service that exists for health insurance to get out of paying a reel doctor. I have gotten better service at gas stations then this so called health care provider which does not respond or provide any care despite me insurance requiring me to use them.
by Fl*****, 2026-08-26
View all user reviews ›

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