Features & Capabilities

Transcarent consolidates care in one mobile app. Instantly connect with a doctor or access physical therapy, medications, mental health, surgery, and other benefits—anywhere, anytime. Find high‑quality, in‑network providers and sync with Apple Health to track steps and weight.

Your Personal Health Guide provides trusted, actionable options for every step of your health journey. Ask questions, receive guidance, and learn where you can have procedures done. Enjoy 24/7 virtual visits by video or chat, with costs varying by your benefits plan, and access nurse support and in‑home care when needed.

User Growth & Download Statistics

By:
Transcarent
Rating:
4.20
(281)
0.10
Version:
6.10.0 Last updated: 2026-06-01
Version code:
886256314
Creation date:
2021-06-18
Compatible devices:
Size:
169.08MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Other platforms

Android
Transcarent (v6.10.0)
36,518 3.81 (112)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Transcarent
Apple Apps Store
https://apps.apple.com/us/app/transcarent/id1563769390
Website:
https://transcarent.ai

User Reviews

Overall mixed: a few reviewers report quick telehealth visits and fast prescription processing, noting time saved. However, most reviews center on reliability problems: frequent login issues and app crashes; delays in getting prescriptions or care due to gatekeeping; poor customer support with long waits; and multiple UI bugs (messaging, uploading labs, pharmacy/Rx card search). Some cite ad-blockers preventing launch. Positive cases exist where the service worked smoothly, but they are outnumbered by frustration and delays in timely medical access.
Pros
  • Fast, easy telehealth visits with doctors (quick responses).
  • Prescriptions sent to the pharmacy quickly when it works (often within minutes).
  • Overall time-saving and convenient access to care compared with in-person visits.
Cons
  • Frequent login issues and overall app instability; users report being unable to log in or experience crashes.
  • Delays in obtaining prescriptions or care due to gatekeeping or complex programs.
  • Poor customer support with long hold times and unresponsive help.
  • App bugs in messaging, uploading lab results, Rx card features, and search functions.
  • Ad blocker/privacy blockers preventing app launch or causing data/privacy concerns.
Recent reviews
65% of the time this app doesn’t work. Log in black outs lasting days, delayed password reset codes, had several times where I had to ignore phone security warnings because the app wasn’t updated. Cant get any updated/push messages from providers. Can’t even log into another app without it to ensure my medication prescriptions are being sent, causing worry and anxiety-it is a frustrating and frankly offensive process when you think about this is who is handling your medical care.
by Ce*****, 2026-04-28

If you ever wanted your healthcare to be taken over by AI and have the only answer to all questions be “I’ll get back to you” without the part where they ever get back to you, and you get to talk to a different person with every sentence, then this is the healthcare for you! Also included is all your medications being dropped cold turkey because they lie and tell you they’ll prescribe them without ever actually doing it. Also they’ll continuously ask you to schedule appointments so they can bill your insurance but never actually address anything or fulfill any promises made during the appointments. Scam. Also the app is bugged a new way every week. Train wreck, harm causing, delay of care, scam.
by lh*****, 2026-04-21

I have uploaded lab results several times yet I’m ask to upload my results. The company tries to force you into steps and processes that you already know you’ve done previously in order to get help.
by Im*****, 2026-03-23
View all user reviews ›

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