LEVLS

A couple of things that have driven my 1 star review. First, I downloaded the app and created an account on day one but wasn’t ready to start a program. They advertise a 7 day free trial, but do NOT advertise that the trial starts as soon as you create an account. When I started the program I was interested in 6 days after creating my account I wasn’t able to view the program after my first workout and was asked to pay for a membership to view further content. Secondly, I figured I’d go ahead and pay for the content and see how the first month went, but when I clicked the link in the app to pay the app completely shut down. I’ve tried logging out and logging back in. I’ve shut down the app I’ve deleted and redownloaded the app. With every solution I come up with though I’m unable to get a full membership. I think the programming seemed perfect from what I could see so I’m pretty disappointed that I can not use the app. I also tried to go through their website but it just refers you back to the app.

I just started using the app and it seems great overall, except that I inadvertently entered workout information on the wrong date in one of the programs and the app won’t let me edit the entry. Users should be able to unclick the “I completed this workout” button and otherwise edit entries. Also, I’m having to raise the issue here because I can’t find a link or info in the app to get support.