Freedom Mortgage

Name: Freedom Mortgage
Rating: 4.9 (111256 reviews)
Author: Freedom Mortgage

By: Freedom Mortgage

Finance

Features & Capabilities

Freedom Mortgage's mobile app lets you view loan balances and details, pay bills, set up recurring payments, and go paperless by downloading important documents. You’ll receive push notifications for new statements and rate opportunities, helping you stay on track.

With strong security features such as fingerprint or facial recognition, multi-factor authentication, and 24/7 fraud monitoring, the app provides secure access for Freedom Mortgage customers. The setup is straightforward for one-time or recurring payments, and support is available by phone or email if assistance is needed.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Freedom Mortgage

Rating:

4.90

(111,256) 25 new ratings

Version:

2.1075.10 Last updated: 2026-05-23

Version code:

886035886

Creation date:

2022-02-24

Compatible devices:

Size:

57.47MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 3,210 ▼ 12

Other platforms

Freedom Mortgage (v2.1075.6)

598,685 4.66

(40,540)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Freedom Mortgage

Apple Apps Store

https://apps.apple.com/us/app/freedom-mortgage/id1562200496

Website:

https://www.freedommortgage.com/mobileapp

User Reviews

Users report a consistently unreliable iOS app for Freedom Mortgage, featuring white screens on login, loading failures, and crashes that block access to accounts and payments. In-app payment capabilities are limited or unavailable, with some users needing to call instead. Updates often introduce new problems, while persistent cash-out refinance ads and hard-to-disable notifications irritate users. Two-factor authentication adds friction, and password/email code flows are inconsistent. A minority note attentive support, but reliability is the dominant concern.

Pros

Associates are always very attentive and knowledgeable.
When it works, the app can be straightforward for managing the mortgage.

Cons

Frequent white screen / blank screen on login, making the app unusable.
Crashes or freezes after login and failure to load content.
Cannot perform payments or split payments in-app; requires calling customer service.
Frequent in-app updates regress functionality or cause new issues.
Intrusive ads/notifications for cash-out refinance that can't be disabled.

Recent reviews

Over and over they update this app, and it continues to not work. It’s literal disappointment for the last 6 years we have had a mortgage through Freedom. Not sure why a multi-million dollar corporation can’t fix this, but it is a nightmare. I am so happy we are selling our house and our new mortgage is with a different company. This is such a cesspool.

by ka*****, 2026-06-03

This App just updated for June 2026 and somehow it is WORSE than it already was. Customer’s want to see their balance but the font is so small that a child with readers in can’t see it. It used to be 3 clicks to find it (terrible UI) but now it’s just so small it’s pointless. Still tries to get you to take out other loans. Shows your home value and FICO score in size 32 don’t but your balance and loan rate in font size 6. Pop-ups will nag the heck out of you. Also tricks you into going paperless. It’s TERRIBLE! Reduced to 1 star. No longer can send a request for help - no “other option”. Terrible customer service.

by Gi*****, 2026-06-02

Guess instead of helping you manage your account they just want to sell you something else. The app landing page is a mess. Have to click around to get to account info rather than all upfront as it was before.