Reviews of Dine by Wix

By: Wix.com Inc. App

List of user reviews and ratings for Dine by Wix

Total ratings

4.20 (Rating count: 232)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Many reviews praise the Wix ecosystem for convenient ordering, but repeatable problems plague Dine by Wix: the app is frequently unstable or unresponsive, users can't manually enter delivery addresses or the app often defaults to incorrect locations, and payment/checkout can be unreliable or lead to charges without delivery. Customers also report little to no customer support and sign-in issues with Continue with Apple. A minority of reviews note smooth pickup communication when the app works. Overall, reliability, address handling, and support are the dominant pain points despite Wix-brand goodwill.

Pros

Convenient ordering through Wix ecosystem
Clear pickup/delivery communication when the app works
Strong trust in the Wix brand and longtime usage of Wix apps

Cons

Poor app reliability and stability (frequently unstable, not opening, freezes)
Address input/location issues (manual entry blocked; GPS-based or incorrect addresses)
Payment/checkout problems (re-entering cards; charges without delivery; orders not sent)
Lack of customer support / contact options (no reachable support; refunds unresolved)
Sign-in with Apple issues / Apple ID login does not work

Upgrade to see all 26 reviews

User Reviews

Recent rating average: 1.80

All time rating average: 4.20

Upgrade to see all 26 reviews

54% (14)

Date	Author	Comment
2026-02-14	TU*****	I have been using DINE and SPACES app. It’s been intermittent working and then not working. It’s difficult to tell my customers how to operate. When have the time it’s not operational.
I have been using DINE and SPACES app. It’s been intermittent working and then not working. It’s difficult to tell my customers how to operate. When have the time it’s not operational.
2025-03-05	Cl*****	I tried to create an account with my email through the app, but it would not stop asking if I was a robot and I could not continue the create account flow. I could not find a way to context customer support on the app or here in the App Store.
I tried to create an account with my email through the app, but it would not stop asking if I was a robot and I could not continue the create account flow. I could not find a way to context customer support on the app or here in the App Store.
2024-07-29	K_*****	Very poor & useless app 👎🏼
Very poor & useless app 👎🏼
2024-06-16	Je*****	You can’t even input your address. I type it in and it won’t let me add it.
You can’t even input your address. I type it in and it won’t let me add it.
2024-05-13	go*****	When we keep having to enter payment details for every transaction when you offer saved credit cards option, it presents a level of stupidity that results in 1-star reviews. Whoever made that decision is single-handedly tanking your ratings. Dumb.
When we keep having to enter payment details for every transaction when you offer saved credit cards option, it presents a level of stupidity that results in 1-star reviews. Whoever made that decision is single-handedly tanking your ratings. Dumb.
2024-04-25	Mi*****	I love ordering through Wix. It’s very convenient and the communication about pick up makes it seamless. I will continue to order through Wix.
I love ordering through Wix. It’s very convenient and the communication about pick up makes it seamless. I will continue to order through Wix.
2024-04-02	av*****	They barely have the menu for the restaurant that allegedly delivers through this app. Big waste.
They barely have the menu for the restaurant that allegedly delivers through this app. Big waste.
2024-02-23	Ni*****	I’m a Wix fan. I have several sites with them where I use their mobile apps. This one however is a work in progress. Half the time it doesn’t open. I think there’s another fix needed with the menu area when you have multiple menu selections, but I want to be sure it’s not a user error before I comment on that. Right now it seems to get stuck on the blue page when trying to go into the app.
I’m a Wix fan. I have several sites with them where I use their mobile apps. This one however is a work in progress. Half the time it doesn’t open. I think there’s another fix needed with the menu area when you have multiple menu selections, but I want to be sure it’s not a user error before I comment on that. Right now it seems to get stuck on the blue page when trying to go into the app.
2024-02-06	ra*****	This app is terrible. While I intended to order delivery, the app defaulted to a delivery address of the restaurant itself? After calling to update my order I went back to the app to add an address and after filling the form out multiple times it just won’t add my address. Then I tried searching for local restaurants (like the one I just ordered from) and all the results are restaurants I’ve never heard of and I don’t think are even local (despite selecting my address before searching). This Wix offering is half baked or just terribly broken at the moment and I don’t see myself using it again.
This app is terrible. While I intended to order delivery, the app defaulted to a delivery address of the restaurant itself? After calling to update my order I went back to the app to add an address and after filling the form out multiple times it just won’t add my address. Then I tried searching for local restaurants (like the one I just ordered from) and all the results are restaurants I’ve never heard of and I don’t think are even local (despite selecting my address before searching). This Wix offering is half baked or just terribly broken at the moment and I don’t see myself using it again.
2023-12-12	sk*****	I have tried, I’ve tried, I’ve tried. If you try to join or login using one’s Apple ID by pressing “Continue with Apple” on the login/registration pages, literally nothing happens. Deleting and reinstalling the app does not help, nor does rebooting the phone, etc. etc. The Google and Facebook buttons work just fine, as does “Sign up with Email”, so it seems there is a quality problem with this application, which does not thrill me. if you can’t get your app basics right, why should I trust you with my email address and password, because the quality of one’s app is indicative of one security overall. I’m very disappointed with Wix.
I have tried, I’ve tried, I’ve tried. If you try to join or login using one’s Apple ID by pressing “Continue with Apple” on the login/registration pages, literally nothing happens. Deleting and reinstalling the app does not help, nor does rebooting the phone, etc. etc. The Google and Facebook buttons work just fine, as does “Sign up with Email”, so it seems there is a quality problem with this application, which does not thrill me. if you can’t get your app basics right, why should I trust you with my email address and password, because the quality of one’s app is indicative of one security overall. I’m very disappointed with Wix.