Reset: Holistic Fitness App

Initially this app was great. The workouts made sense, I liked the structure and mostly it was led by Jenna. It seems she is no longer part of the program. Support is useless once they have your money/credit card info. There’s an option to cancel your subscription on the site however it doesn’t work! So they charged me after trying to get help to cancel subscription for weeks. I disputed the charge with my credit card company so I could get a refund. Unfortunately, had to cancel the card as well since the option to delete credit card doesn’t work either. Terrible user experience and this is shared on the app by other customers. I want to delete my info from this app so if this is seen by developers, please consider this as my approval to delete my account and all info associated with my account.

I really love this app just for the fact there is a home & gym version. also, i get to see how to do the workouts the right way so i dont hurt myself & the workouts are effective!!!

I haaaaate having to leave a poor review for a “small business”, but man! I have proof of me attempting to cancel since February 2024!!!! The contact email is invalid, and the owner is, as you can imagine, non responsive via Instagram. It’s frustrating to have been charged $80 for the 3rd time for an app/services I no longer want to use. And don’t bother switching cards, they still charge the new card! Smh. Very disappointing experience.