ImpaCare

ImpaCare includes the following: • Search your medical network & nearest medical providers to your location. • Mark your preferred medical providers. • Access your E-card (digital card) • Check your benefits & policy • Review and manage all your dependents related information • Request your services/approvals & track them • Receive immediate notifications for your requests & its status • Monitor your utilization & review your medical history • Submit your reimbursement claims/requests & track their progress • Submit any complaints or suggestions • Request a Doctor’s appointment • Request Medication Delivery

Medical Facility lookup • Nearby Providers on Map • Location Search on Map • Smart Search • Advanced Search • Favorite Providers E-Card • Beneficiary Electronic Medical Card Approvals Management • Request Approval directly from the mobile app (In-Patient and Out-Patient) • Track Approval Requests • Receive Notifications for processed approvals • Check Approvals History Claims Management • Submit Reimbursement Claims • Track Claim Status • Check Claims History • Receive Claim Processing Notification Medical History • Medical File (Medical Conditions, Medical Episodes, Share Medical File with Patient Physician) • Review Diagnostic Test Results • Chronic Drugs (Review Chronic Application and Chronic Drugs Monthly Dispensation) Doctor Appointments • Schedule Doctor Visit • Check Doctor Visit History Tickets • Open Tickets and Submit Enquiries • Track Tickets • Receive Notifications • Check Ticket History Payments Management • Review Payment History • Track Submitted Batches • Receive Payment Notification