Brompton Electric

I also have the problem reported in another comment where my bike which has worked for 4+ heads is suddenly missing from my account. This app is too complicated. It shouldn't even require a login, and the fact that it not only requires one but logs me out every few weeks asks me to type my password WHEN I'M RIDING MY BIKE is a bizarre design choice. Last time I needed to shift gears at a stop light I had to review a terms of service too!

This app is a mixed bag. I’ve had my electric Brompton since September 2025 and mostly the app has been functional. Typically the worst case is that it takes a while to connect to the bike. Sometimes toggling the Bluetooth on and off helps this. But since a recent update, the app removed my bike from the app and prompted me to add a serial number to add my bike (again, something I did back in September). Now, whenever I attempt to add my bike back in the app using the serial number I get an API error message and it doesn’t work. I’ve messaged Brompton customer supporter, but perhaps the developers here check more often and could help me. Thank you in advance for your support!

Brompton forces app updates, and the latest one forces me to log in every time I need to use the app, and re-pair my bike, which then hangs, forcing me to force quit the app and restart. EVERY RIDE. Dunno what kind of vibe coding they have going on but it’s not very nice to deal with. Hope they figure it out. App used to be completely reliable.