UNO-GO

What was supposed to be a simple food order turned into a complete mess. If you want your customers to, you know, actually use your service and give you money, at least make it POSSIBLE for people to pay. I attempted to add my credit card to make payment, but I received a pop-up message stating that I need to add my credit card to update. That’s exactly what I was trying to do. I closed the app, reopened it, and tried to use that same credit card but it told me that the payment method could not go through. I then received an email from the fraud center asking whether I authorized UNO-GO’s transaction, which indicates that the payment did in fact go through. However, the app did not even place the order. So you take my money, but don’t even give me my food????? I then had to tell the fraud center that I DID NOT authorize the transaction, causing my credit card to be suspended. Absolutely horrendous and will not be using this terrible app ever again.

Drivers are typically 20-30 minutes late and if they bring you the wrong order you will not get a refund. Use good to go instead.