Surprise: All-in-one fun

Okay, so I just got this app. I sign up with my Gmail and when they told me to pick some items from the silver, gold, and diamond categories, I couldn't see the items. I don't know if it's supposed to be like that or not. And the loading screen takes too long. I kept resetting it and it’s still taking too long. I'll update, if I can in whenever it acts right.

I loved playing this game. After I won something though, I noticed my app stopped working for several months. One day I opened it and it was working again. All was great until I won something else. I never received that item. It shows that it’s still being packaged in the app. When I reached out to support I got this generic message that said they were backed up and trying to get our orders. It’s been months. And after I sent that message, my app won’t work. Nothing loads anymore. It’s honestly not worth the hassle anymore.