Renfe

Name: Renfe
Rating: 4.6 (3180 reviews)
Author: Renfe Viajeros

By: Renfe Viajeros App

Travel

Overview

Version:

2.15.0

Last updated: 2026-08-03

Ranking

#32,480 ▲ 39

Overall

Features & Capabilities

Renfe es la app oficial para comprar y gestionar tus viajes en trenes AVE, Larga Distancia, Media Distancia y Avant.

Comprar, cambiar y anular billetes sin gastos de gestión
Guardar el billete en el móvil
Gestionar abonos y Puntos Renfe
Consultar rutas y obtener los mejores precios
Usar código promocional
Asociar tu billete a tu tarjeta de fidelización y gestionar tus datos

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security

By:

Renfe Viajeros

Rating:

4.60

(3,180) 18 new ratings

Version:

2.15.0 Last updated: 2026-08-03

Version code:

889123709

Creation date:

2021-09-23

Compatible devices:

Size:

67.56MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 32,480 ▲ 39

Other platforms

Renfe (v2.15.0)

4,792,460 4.10

(47,660)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Renfe Viajeros

Apple Apps Store

https://apps.apple.com/us/app/renfe/id1544224672

Website:

http://www.renfe.com

User Reviews

Users repeatedly report Renfe's iOS app as unreliable and frustrating. The most frequent complaints are payment failures and ghost charges, crashes or server downtime, and registration/login problems (including country-code and password issues). English support is limited and translations are often inaccurate. Real-time seat availability and pricing at checkout are not reliable, causing surprises and added costs. Despite occasional praise for a clean UI and some usable experiences, reliability is the dominant issue across reviews.

Pros

UI is clean and intuitive when the app works.
Some users can create an account and book tickets, with occasional smooth experiences.
The app is considered better than the website in some cases.
Ticket scanning works after purchase.

Cons

Frequent payment failures and 'technical error' messages, with ghost charges when purchases don't complete.
Frequent crashes, downtime, and general unreliability; app often unresponsive or non-functional.
Registration/login problems: cannot sign in, password issues, and country-code restrictions (US +1 not supported).
Language support and translations are poor; English help is limited and translations are inaccurate.
Real-time availability and pricing information are unreliable, leading to surprises at checkout and extra charges.

Recent reviews

There is no setting to change to English.

by sc*****, 2026-07-28

I have a ticket class (Elige Confort) that permits me to change tickets once for free. When I go through the workflow, after I pick my new seat, the Continue button is non-clickable. Clearly a coding error. Also, the checkout seems to suggest that you will be charged again for your new ticket even though you are just changing time of travel with no change fee. I will have to try to do this change in person at station as the website is even worse (I am an experienced user of that website). Clearly the app has improved recently since it now accepts Apple Pay and tickets go into Apple Wallet, but there are still hidden bugs when you try to do things more complicated than buying ticket. If AI bots are replacing humans, they better not replace humans at train station ticket counters.