Overview

Rating:
4.60 +12
(3,124)
Version:
2.14.0
Last updated: 2026-06-03
Ranking
#34,411 ▼ 8
Overall

Features & Capabilities

Renfe es la app oficial para comprar y gestionar tus viajes en trenes AVE, Larga Distancia, Media Distancia y Avant.

  • Comprar, cambiar y anular billetes sin gastos de gestión
  • Guardar el billete en el móvil
  • Gestionar abonos y Puntos Renfe
  • Consultar rutas y obtener los mejores precios
  • Usar código promocional
  • Asociar tu billete a tu tarjeta de fidelización y gestionar tus datos

User Growth & Download Statistics

By:
Renfe Viajeros
Rating:
4.60
(3,124)
12 new ratings
Version:
2.14.0 Last updated: 2026-06-03
Version code:
886279657
Creation date:
2021-09-23
Compatible devices:
Size:
67.67MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Ranking

Other platforms

Android
Renfe (v2.14.1)
4,745,810 4.07 (47,005)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Renfe Viajeros
Apple Apps Store
https://apps.apple.com/us/app/renfe/id1544224672
Website:
http://www.renfe.com

User Reviews

Users repeatedly report Renfe's iOS app as unreliable and frustrating. The most frequent complaints are payment failures and ghost charges, crashes or server downtime, and registration/login problems (including country-code and password issues). English support is limited and translations are often inaccurate. Real-time seat availability and pricing at checkout are not reliable, causing surprises and added costs. Despite occasional praise for a clean UI and some usable experiences, reliability is the dominant issue across reviews.
Pros
  • UI is clean and intuitive when the app works.
  • Some users can create an account and book tickets, with occasional smooth experiences.
  • The app is considered better than the website in some cases.
  • Ticket scanning works after purchase.
Cons
  • Frequent payment failures and 'technical error' messages, with ghost charges when purchases don't complete.
  • Frequent crashes, downtime, and general unreliability; app often unresponsive or non-functional.
  • Registration/login problems: cannot sign in, password issues, and country-code restrictions (US +1 not supported).
  • Language support and translations are poor; English help is limited and translations are inaccurate.
  • Real-time availability and pricing information are unreliable, leading to surprises at checkout and extra charges.
Recent reviews
renfe sucks royally
by Ho*****, 2026-06-21

I tried booking a ticked to Toledo. Did not complete the purchase because of this horrible app and decided not to go. The app forces you to create an account and enter your information before telling you there no available slots. It’s easy to clear all your data without the app saving the data for you to come back to. The user flows between screens are not polished. For Madrid’s biggest rail company to have such a bad application is quite surprising. I deleted the app and did not book a ticket. Plus, the entire app is not translated properly so you get have eng half es.
by Ni*****, 2026-06-18
View all user reviews ›

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