Renfe

Name: Renfe
Rating: 4.6 (2998 reviews)
Author: Renfe Viajeros

By: Renfe Viajeros

Travel

Features & Capabilities

Renfe es la app oficial para comprar y gestionar tus viajes en trenes AVE, Larga Distancia, Media Distancia y Avant.

Comprar, cambiar y anular billetes sin gastos de gestión
Guardar el billete en el móvil
Gestionar abonos y Puntos Renfe
Consultar rutas y obtener los mejores precios
Usar código promocional
Asociar tu billete a tu tarjeta de fidelización y gestionar tus datos

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security

By:

Renfe Viajeros

Rating:

4.60

(2,998) 22 new ratings

Version:

2.14.0 Last updated: 2026-06-03

Version code:

886279657

Creation date:

2021-09-23

Compatible devices:

Size:

67.67MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 34,859 ▲ 96

Other platforms

Renfe (v2.14.0)

4,668,524 4.14

(45,728)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Renfe Viajeros

Apple Apps Store

https://apps.apple.com/us/app/renfe/id1544224672

Website:

http://www.renfe.com

User Reviews

Users repeatedly report Renfe's iOS app as unreliable and frustrating. The most frequent complaints are payment failures and ghost charges, crashes or server downtime, and registration/login problems (including country-code and password issues). English support is limited and translations are often inaccurate. Real-time seat availability and pricing at checkout are not reliable, causing surprises and added costs. Despite occasional praise for a clean UI and some usable experiences, reliability is the dominant issue across reviews.

Pros

UI is clean and intuitive when the app works.
Some users can create an account and book tickets, with occasional smooth experiences.
The app is considered better than the website in some cases.
Ticket scanning works after purchase.

Cons

Frequent payment failures and 'technical error' messages, with ghost charges when purchases don't complete.
Frequent crashes, downtime, and general unreliability; app often unresponsive or non-functional.
Registration/login problems: cannot sign in, password issues, and country-code restrictions (US +1 not supported).
Language support and translations are poor; English help is limited and translations are inaccurate.
Real-time availability and pricing information are unreliable, leading to surprises at checkout and extra charges.

Recent reviews

The app is absolutely ridiculous. Each time I tried to pay, I received an error processing message. I tried using different cards to no avail. Really frustrating.

by se*****, 2026-04-18

Una mierda de servicio al cliente un país manejada por rojos!

by Ch*****, 2026-04-12

Useless app unless you have an account. No english support unless logged in, doesn't fetch personal info from the phone, no OK button when registering! Demands that you have two surnames! Payment system is bad. Otherwise the app after login is ok.