Aosom: Home Furniture Shop

I made a purchase of an office chair. The chair was absolute garbage and I left a negative review on their website about the chair itself. I rated Aosom high but the product itself was rated at 1 star. Their customer service reached out and offered a refund which I accepted. That’s the right thing to do and I appreciated it. They asked me to complete a survey and when I went to do that, the shady things started. The first option on the survey form is “I am satisfied with the result, so I agree to hide the review.” Trying to bribe me to hide the review because they did the right thing and gave a refund that they initially offered. The second option is “I am satisfied with the result, so I prefer to change my ratings and comment.” That option gives you the option for a new star rating, title, and comments. Great, right? Except you can’t rate it less than 4 stars. The final option is “I’m not satisfied.” I was, however I wasn’t going to change my rating on a garbage product so I chose to do nothing. Today I got an email reminder about the survey which reminded me how shady they were and prompted this review. They should be ashamed of themselves. If they’re shady with reviews, what else are they doing that is shady?

Purchased a outdoor wagon wheel bench at Aosom. Super easy to order, quality material, easy ordering and free shipping!! Thank you!

I’ll see how product turns out