Mi LUMA

Name: Mi LUMA
Rating: 2.1 (840 reviews)
Author: Luma Energy ServCo, LLC

By: Luma Energy ServCo, LLC

Manage a LUMA Energy account.

Features & Capabilities

Mi LUMA is LUMA Energy’s customer app for registering residential or commercial accounts. After signing in, you can enable biometrics (Face Unlock, fingerprint) or PIN for quick access, or reuse your Mi LUMA web credentials.

The Dashboard shows the current balance and billing details, with one-tap access to view and download bills as PDFs, pay by card or bank, and review 12 months of billing history, outages, and FAQs—accessible 24x7.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

Luma Energy ServCo, LLC

Rating:

2.10

(840) 2 new ratings

Version:

1.18.6 Last updated: 2025-10-31

Version code:

879275878

Creation date:

2021-06-01

Compatible devices:

Size:

94.86MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 88,578 ▲ 549

Other platforms

Mi LUMA (v1.18.6)

520,990 3.79

(1,688)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Luma Energy ServCo, LLC

Apple Apps Store

https://apps.apple.com/us/app/mi-luma/id1543777592

Website:

http://lumapr.com

User Reviews

User reviews largely criticize Mi LUMA’s app for reliability and data accuracy, though some basics work. Pros include in-app bill payments, simple payment flow, viewing statements/payments, outage reporting, and occasional update-driven improvements. The top issues are recurring payment failures, crashes or launch problems, inaccurate or mixed account data, and a cluttered UI/UX with scrolling glitches. Despite some positive notes, the overall sentiment is negative with persistent reliability problems.

Pros

Payments can be made through the app.
The app is simple and straightforward for paying bills.
Users can view statements and payments within the app.
The app provides a feature to report outages.
Some users notice improvements after updates (outages display/behavior improved).

Cons

Frequent payment failures or unavailability prevent paying bills via the app.
The app crashes, won’t open, or requires re-logging repeatedly.
Balances and account details are inaccurate or mixed across accounts.
Poor UI/UX with cramped layout and scrolling issues, causing slow or unreliable use.
General reliability concerns and pervasive negative sentiment about the app.

Recent reviews

Fatal, ni siquiera deja ingresar y salen dos errores

by Na*****, 2026-06-30

The app is just like their service, useless. It always says that “there is a planned outage” and marked as complete complaints without being resolve. Have to report it multiple times, or call directly which of course defeats the purpose of THE HAZARD of calling customer service.

by No*****, 2026-06-10

Inservible!!!! No sirve ni siquiera para pagar. Reportar una avería nunca pero nunca funciona! Y pero es llamar a servicio al cliente pues el trato es excelente pero nunca pasa nada…