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Features & Capabilities
User Growth & Download Statistics
- By:
- PDQ Restaurants
- Rating:
- 4.60 (1,382)
4 new ratings - Version:
- 26.24.2026081103 Last updated: 2026-08-18
- Version code:
- 888477672
- Creation date:
- 2021-04-07
- Compatible devices:
- Size:
- 156.23MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-08-27
- Compare stats and ranking:
-
Ranking
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For Developers
Contact the developer
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User Reviews
PDQ Chicken is praised for tasty, fresh food, friendly staff, and a user-friendly rewards app, plus standout sauces and waffle fries. However, reviewers repeatedly report app reliability and navigation issues, along with reward redemption frustrations, which can hinder the overall experience. Across locations the dining quality is strong, but stabilizing the app and checkout flow would improve consistency with the positives. Pros
- Food is consistently tasty, fresh, and hot across locations.
- The app is easy to use and offers a strong rewards program with deals and birthday rewards.
- Staff are friendly, helpful, and provide good service across locations.
- Standout menu items include homemade sauces and crispy waffle fries that set PDQ apart.
- The experience feels consistent across multiple PDQ locations.
Cons
- App reliability issues like Paytronix errors and login/order problems that prevent using rewards.
- Rewards redemption can be frustrating—difficulty selecting rewards, editing orders, or slow point accrual.
- Clunky app navigation with no back button and circular flows when trying to switch sections or view promos.
Recent reviews
Hello PDQ Chicken Rewards Team,
First, I want to say that I genuinely enjoy PDQ and appreciate being part of the Rewards program. However, I wanted to share some honest feedback regarding the birthday reward.
Receiving only 10% off for a birthday feels underwhelming and doesn't make customers feel particularly celebrated. Many restaurants and loyalty programs offer a complimentary entrée, sandwich, dessert, or even a free meal on a member's birthday. Those types of rewards create excitement, strengthen customer loyalty, and encourage people to choose your restaurant to celebrate their special day.
A 10% discount is something that could be offered through regular promotions throughout the year, so it doesn't feel unique or memorable as a birthday reward. Since birthdays only come once a year, it would be great to see PDQ offer something more meaningful, such as a free sandwich of the customer's choice, a complimentary meal, or another exclusive birthday reward.
I hope you'll consider revisiting this benefit. I believe enhancing the birthday reward would not only make loyal customers feel more appreciated but also encourage more people to visit PDQ on their birthdays and continue supporting your brand.
Thank you for taking the time to read my feedback, and I hope you'll consider making this change.
by Le*****, 2026-07-10
The app let me place an order at a store that was closed. Took my money and then gives no way to get it refunded.
by Di*****, 2026-07-03
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