Guest-App

Name: Guest-App
Rating: 1.3 (17 reviews)
Author: Servi Smart Solutions Ltd

By: Servi Smart Solutions Ltd App

Easy access to your hotel

Overview

Version:

1.4.5

Last updated: 2025-05-22

Ranking

#543,608 ▼ 16,694

Overall

Features & Capabilities

Welcome to your Hotel Guest App.

The Guest App allows you to open your hotel room door and access your room with a click of a button, view all of your reservation details, chat with the hotel and gain easy access to all relevant hotel services.

You can also discover additional activities in the hotel area, book transportation, and invite additional guests to the app. Additionally, the Guest App will auto-translate all hotel communication to your native language.

Enjoy your vacation! Team Duve

User Growth & Download Statistics

App

By:

Servi Smart Solutions Ltd

Rating:

1.30

(17)

Version:

1.4.5 Last updated: 2025-05-22

Version code:

874273583

Creation date:

2021-05-06

Compatible devices:

Size:

35.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 543,608 ▼ 16,694

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Servi Smart Solutions Ltd

Apple Apps Store

https://apps.apple.com/us/app/guest-app/id1542204972

Website:

https://duve.com/guest-app/

User Reviews

Most reviews say Guest-App is unreliable and not ready for use: login redirects to a browser, frequent launch failures, activation/back-navigation glitches, and staff having to issue physical key cards. A few users report occasional usable features, but overall sentiment is that the app is beta software with critical usability blockers.

Pros

Cons

Login flow forces browser login (the app directs users to log in in a web browser rather than in-app).
App is frequently unusable: many reviews say it doesn't work at all, with frequent crashes or failure to launch.
Startup activation/back navigation issues: repeated prompts to go back and broken links leave users stuck on a page.
If the app fails, guests are commonly given physical key cards by staff, indicating the app is not reliable for room access.

Recent reviews

Upon opening the app it says to click log in on browser & that’s it…..

by Sc*****, 2026-01-01

I am a guest currently staying in the presidential suite in Eilat. I write this in hopes that management will see the failure in their company’s app. The app doesn’t work at all. For a brief moment, it worked, and I thought to myself that I could briefly travel around without a key. The opposite was true. Not only does the key on the phone not work, but it bricks your phone. It's a horrible app. It's definitely not even close to the level of Hilton.