Features & Capabilities

RideControl App connects your phone to your Giant E-Bike, enabling up-to-date firmware, motor customization, and navigation on your bike display.

The app lets you tailor motor settings to your riding style, use turn-by-turn navigation on compatible RideControl EVO displays, and record rides with Strava syncing or manual sharing to social platforms.

User Growth & Download Statistics

By:
Giant Manufacturing Co., LTD.
Rating:
2.00
(167)
Version:
1.33.1 Last updated: 2026-04-07
Version code:
884048528
Creation date:
2020-10-28
Compatible devices:
Size:
167.57MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-15
Compare stats and ranking:

Ranking

Other platforms

Android
RideControl App (vv1.33.1.0)
379,822 1.76 (3,578)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Giant Manufacturing Co., LTD.
Apple Apps Store
https://apps.apple.com/us/app/ridecontrol-app/id1536111825

User Reviews

Users broadly report RideControl as unstable and unreliable. The most frequent problems are authentication failures and repeated login loops, crashes/freezes, and onboarding sign-up issues. After updates, the app often stops connecting to the bike, requires re-login, or fails to record rides. When recording does work, ride data can disappear or show incorrect values (e.g., 0.0 miles). Unit preferences (imperial vs metric) frequently reset and aren't saved reliably. Support responses are perceived as inadequate. Several reviewers note the app once worked for years, but current issues dominate.
Pros
  • Historically connected to Giant bikes and enabled basic control when functioning.
  • Some users reported the app worked reliably for years (e.g., 2 years) before issues started.
  • When it works, it displays ride data and basic bike status.
Cons
  • Frequent login/authentication failures and login loops.
  • Crashes, freezes, and sign-up issues, especially around updates.
  • After updates, the app often stops connecting to the bike, requires re-login, or fails to record rides.
  • Ride data recording issues; mileage may show 0.0 or data may be lost.
  • Imperial/metric settings do not persist or frequently reset.
Recent reviews
The app freezes up whenever I check for updates.
by Ro*****, 2026-04-08

It’s pretty obvious this company just dose not care there are so many problems. It will not recognize my info so logging on is not possible and then all of a sudden the next day it kicks in and I can control my bike that I paid good money for. I love the bike but if I have no control well I may not buy another Giant product in the future. Fix the app please
by ll*****, 2026-03-15
View all user reviews ›

Best RideControl App Alternatives

Here are some Apple apps that are similar to RideControl App: