TrekIT Passenger

Name: TrekIT Passenger
Rating: 2.7 (24 reviews)
Author: TrekCars

By: TrekCars

TrekIT

Features & Capabilities

TrekIT- A flexible app to book Non-Emergency Medical Transport With TrekIT booking a VEHICLE FOR YOUR Transportation needs is now simpler than ever before. By picking your preferred point of origin, destination, and time, TrekIT rapidly processes thousands of available options and picks the one that best suits you. TrekIT values privacy and ensures data, down to the last bit, is communicated through industry-standard secure channels. Along with real-time location tracking, you also have a choice of flexible payment modes.

TrekIT, with its failsafe network, ensures accessibility from anywhere and anytime. You also have a wide choice of classes, that run from Cabs, Sedans, Sports Utility Vehicles, Wheel Chair Accessible Vehicles, Vans to Ambulatory, and Stretcher service vehicles, to pick from.

User Growth & Download Statistics

App

By:

TrekCars

Rating:

2.70

(24) 2.70

Version:

1.18 Last updated: 2024-08-24

Version code:

868452082

Creation date:

2020-09-14

Compatible devices:

Size:

37.17MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 1,174,112 ▼ 24,941

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TrekCars

Apple Apps Store

https://apps.apple.com/us/app/trekit-passenger/id1531621640

User Reviews

The reviews show a recurring pattern: when TrekIT Passenger works, users praise fast, helpful service and accessibility support, but the app is frequently down or unresponsive, causing login and payment problems. Payment processing issues include card declines, verification charges, and occasional double charges. Customer support is slow or unresponsive for some. Some riders report bookings being canceled or miscommunicated, especially for accessibility needs. Overall, the app delivers strong service quality and accessibility benefits when functioning, but persistent reliability and payment issues significantly undermine user trust.

Pros

Helpful for users with disabled family members.
Fast and helpful service when the app is functioning.
Generally good service and courteous treatment when working.
Positive in-car experience (door-to-door service and onboard music).

Cons

Frequent outages and the app often fails to load or connect to the server.
Payment problems: difficulties adding/removing cards, card declines, verification charges, and even double charges.
Poor or slow customer support response for account and payment issues.
Booking reliability issues, including cancellations and miscommunication, especially for accessibility needs.

Recent reviews

Very helping and fast

by Hu*****, 2025-02-14

The app was great with prices now I can’t even order a single ride at all

by ad*****, 2024-10-26

The app does not work anymore. After a few rides it goes down. I cannot add a card nor remove one. This is 2nd time I have to delete my whole account. Hopefully it works.