Empathy Agency

Empathy is a digital health technology company that helps home health agencies streamline and improve all their administrative and care delivery tasks via a simple mobile application. Empathy empowers home health providers that provide elder care or developmental disability services to deliver individual concierge care plans for all your clients, thus catering to their every need and personal preferences.

Grow your business while eliminating administrative costs

Empathy is a complete Home-care platform solution that caters to all your needs - from onboarding, scheduling, invoicing, payroll to automated timesheets, agencies can perform all operations directly from our mobile app. Our complete solution allows agencies to reduce or eliminate administrative costs by up to 90% while growing their business.

Easy and quick scheduling, billing and invoicing

Create schedules directly from your agency mobile app and send them out to caregivers and family members with one touch. Agencies can now easily track caregiver EVV clock ins and seamlessly share client’s individual needs and clinical records with caregivers in a secure compliant manner so as to keep everyone updated in real time. Billing, invoicing and payroll are easily and securely deployed with ACH direct bank deposit saving you time and money.

Improving the quality of life for your clients

In its core, Empathy is a care based platform that uses science-based solutions to create an environment where Home Care Agencies and caregivers provide the best level of care for their clients.

The Empathy approach for agencies

1. Identifying the client’s needs and preferences
2. Knowledge transfer: Seamlessly passing client’s needs and preferences to caregivers on staff
3. Intervention care: Keeping a close eye on client's overall health data, identifying any issues and offering practical solutions that can positively impact the client's quality of life.
4. Accountability: When loved ones receiving care are faced with challenges such as the inability to communicate their needs, memory loss or even the risk of being abused, empathy establishes processes and structures in place that seek to provide care accountability and peace of mind for the family. Incident reports on skin tears, falls, bruises and even spending habits are logged on and reviewed in our platform.

What you get as a Agency

Empathy provides agencies with 3 distinctive mobile apps that allows the seamless integration of client information and needs and tasks in your business between you, your caregivers and all family members.