Overview

Features & Capabilities

The MyINFINITI App brings remote access, security, personalization, and vehicle information to INFINITI owners. With INFINITI InTouch Services Premium, compatible vehicles (2014 and newer) support features like remotely starting/stopping, locking/unlocking, horn and lights, sending POIs to the vehicle, checking status, locating the car, viewing the Vehicle Health Report, and customizable alerts, plus access to an INFINITI Personal Assistant.

Even without a Premium subscription, owners can manage their INFINITI account, schedule service, receive recalls, view service history, follow maintenance schedules, access manuals and guides, review warranty and Roadside Assistance details, and connect to INFINITI support.

User Growth & Download Statistics

By:
Nissan North America Inc.
Rating:
4.80
(14,624)
88 new ratings
Version:
3.12.110 Last updated: 2026-07-06
Version code:
887757579
Creation date:
2022-08-28
Compatible devices:
Size:
295.76MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Ranking

Other platforms

Android
MyINFINITI App (v3.12.110)
97,855 4.74 (2,262)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Nissan North America Inc.
Apple Apps Store
https://apps.apple.com/us/app/myinfiniti-app/id1529917696

User Reviews

Users generally find the MyINFINITI app useful for vehicle status and remote features, and some praise its technology. However, it is plagued by widespread reliability issues, especially with remote start, data lag/inaccuracy, login problems, and inconsistent support. Subscription gating further detracts from usability, leaving the app feeling unreliable despite its potential.
Pros
  • Useful for monitoring vehicle status and accessing advanced vehicle features.
  • Remote lock/unlock and other remote features work when the system is functioning.
  • Positive sentiment from users who love the app and find it impressive.
Cons
  • Remote start reliability is very poor; many reviews say it fails or works rarely.
  • Data updates and readings are lagging or inaccurate (location, mileage, fuel data).
  • Login/logout friction and sign-in difficulties, including random logouts and misleading account messages.
  • Customer support is slow and unhelpful, with long hold times and ticket delays.
  • Remote features may be gated by subscription or greyed out, reducing usability.
Recent reviews
The app is really nice, five stars. Latest update (end of May) broke most features. Also the engine start timer is now 10 minutes instead of 20, which is not helpful. Please go back to when it was perfect! Thank you!
by JH*****, 2026-06-01

I’ve had my Infiniti for 5 months and for 3 months my app has not worked. It is always saying my car is unlocked when it’s not. I can’t use any remote features from my app at all because of this. I’ve called and went to the dealership and all I get is excuses.
by B *****, 2026-05-28
View all user reviews ›

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