MRI Service Hub

Fully integrated work order management solution

The Service Hub mobile application complements MRI Software’s Residential Facilities Management software, providing a paperless and fully integrated work order management solution. Accessing and updating service request information in the field will improve efficiency for the maintenance team.

Service Hub provides quick access to a list of work orders that can be sorted by priority, status or overdue date, eliminating the need for paper printouts. Simply drill into a work order to update the completion details and realize increased time-savings and effective resource utilization. Enjoy the freedom to manage all planned and emergency maintenance from a mobile device, without having to return to the office.

Key features include:

• Instant job receipt in the field
• Quick search functions
• Attachment of photos to work orders
• Collection of resident signatures
• Creation of ad-hoc job requests in the field
• Easy integration and setup with MRI Residential Facilities Management
• Improves communication to remote staff
• Full online and offline access
• Multiple and concurrent user access