Reviews of TT RideShare

By: TT RideShare App

List of user reviews and ratings for TT RideShare

Total ratings

2.50 (Rating count: 113)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Across reviews, TT RideShare is praised by a few as convenient and fairly priced, especially for tourists, but is plagued by reliability problems: the app crashes often, and driver availability is inconsistent with frequent cancellations. Many report payment issues, including saved cards not working, forced cash payments, and occasional overcharges. Map and location glitches are also common, with destinations disappearing and outdated data. Account verification and code delivery problems add to the frustration, and customer support is frequently criticized. Overall, experiences are mixed: useful when it works, but repeatedly unreliable and risky in practice.

Pros

Convenient and useful for getting around in Trinidad and Tobago, especially for tourists, when the app functions.
Locals recommend the service and view it as a legitimate transport option in TT.
Pricing is fair/reasonable when the app is functioning.
There are occasional positive anecdotes about good service when the app works.

Cons

Frequent crashes and overall unreliability of the app.
Very limited driver availability with cancellations and unresponsiveness.
Payment issues, including saved cards not working, forced cash payments, and occasional overcharges.
Map/location glitches such as outdated data and destinations disappearing after driver acceptance.
Reports of poor customer support and driver misconduct/pressure to use outside the app.

Upgrade to see all 40 reviews

User Reviews

Recent rating average: 2.40

All time rating average: 2.50

Upgrade to see all 40 reviews

60% (24)

Date	Author	Comment
2026-06-11	An*****	Horrible horrible service twice the drivers accepted den cancelled I sent in the schedule since 11 day I haven’t gotten any response till a few hours after den cancelled
Horrible horrible service twice the drivers accepted den cancelled I sent in the schedule since 11 day I haven’t gotten any response till a few hours after den cancelled
2026-03-01	Ko*****	Absolutely horrible app, extremely unreliable and works 1/10 times. Won’t recommend
Absolutely horrible app, extremely unreliable and works 1/10 times. Won’t recommend
2026-02-15	De*****	It used to work for me in 2024 but now in 2026 I can’t add any card number as a payment method. App seems super clunky and keeps showing backend JSON error with “flag”:144. Maybe they can’t process non-trinidad cards anymore. I’ve heard from others the app is also poor on iPhones. Either way poor user experience for me
It used to work for me in 2024 but now in 2026 I can’t add any card number as a payment method. App seems super clunky and keeps showing backend JSON error with “flag”:144. Maybe they can’t process non-trinidad cards anymore. I’ve heard from others the app is also poor on iPhones. Either way poor user experience for me
2026-02-10	sh*****	Great service PERFECT APP
Great service PERFECT APP
2025-12-11	Tr*****	This add desperately needs an update. Old map data. Destinations disappear when drivers accept and the app crashes when you try to add the trip back. This has been going on for years
This add desperately needs an update. Old map data. Destinations disappear when drivers accept and the app crashes when you try to add the trip back. This has been going on for years
2025-11-06	Al*****	App only crashes on os
App only crashes on os
2025-10-07	Ni*****	Unreliable just like every thing in this country
Unreliable just like every thing in this country
2025-09-02	Su*****	Incredibly unreliable. There’s a 50/50 chance your ride will be accepted. Maybe they need more drivers. Tourists especially should avoid using this app, as you could be left stranded.
Incredibly unreliable. There’s a 50/50 chance your ride will be accepted. Maybe they need more drivers. Tourists especially should avoid using this app, as you could be left stranded.
2025-08-01	Ko*****	Awesome As per usual
Awesome As per usual
2025-08-01	Sa*****	Good to see this service in T&T
Good to see this service in T&T