Date	Author	Comment
2026-07-26	Jj*****	Incredibly frustrating not only to setup, but to use as well. Website/app does not send emails when needed and cannot work effectively when needed. Please let us have our physical key back, angry my apartment adopted this.
Incredibly frustrating not only to setup, but to use as well. Website/app does not send emails when needed and cannot work effectively when needed. Please let us have our physical key back, angry my apartment adopted this.
2026-07-01	Ch*****	Genuinely the worst app I have ever used. I can never let people inside my apartment complex.
Genuinely the worst app I have ever used. I can never let people inside my apartment complex.
2026-06-22	Fu*****	PLEASE MAKE THIS ACCESSIBLE IN A WALLET OR AN OPTION TONRUN IN BACKGROUND I HATE OPENING APP EVERY TIME
PLEASE MAKE THIS ACCESSIBLE IN A WALLET OR AN OPTION TONRUN IN BACKGROUND I HATE OPENING APP EVERY TIME
2026-05-27	An*****	The actual scanning mode which I imagine is the default use case hasn’t worked for months. Mostly just open Apple wallet for some reason and immediately fails. The only other option at my complex is to use their remote or RMA option but that requires a login every single time you open the app and even that execution path is stupidly slow. The UI keeps changing but somehow is getting uglier and less functional.
The actual scanning mode which I imagine is the default use case hasn’t worked for months. Mostly just open Apple wallet for some reason and immediately fails. The only other option at my complex is to use their remote or RMA option but that requires a login every single time you open the app and even that execution path is stupidly slow. The UI keeps changing but somehow is getting uglier and less functional.
2026-05-09	Th*****	So slow in sending a code when you try to get started. Unworkable
So slow in sending a code when you try to get started. Unworkable
2026-04-11	Sh*****	I always have an issue with my key from my phone
I always have an issue with my key from my phone
2026-03-05	Sh*****	This is used at my apartment complex to open doors and also open the gate if you have a guest coming. The one thing I hate about this app is that I have to login every time I need to let somebody in the gate, this is a huge inconvenience so now I have to try to remember my password just to let somebody in the gate and sometimes my guest have to sit outside the gate for about 5 to 10 minutes till I can get inside the app they have to come up with something better so we don’t have to keep signing in every time we need to let somebody
This is used at my apartment complex to open doors and also open the gate if you have a guest coming. The one thing I hate about this app is that I have to login every time I need to let somebody in the gate, this is a huge inconvenience so now I have to try to remember my password just to let somebody in the gate and sometimes my guest have to sit outside the gate for about 5 to 10 minutes till I can get inside the app they have to come up with something better so we don’t have to keep signing in every time we need to let somebody
2026-02-19	oo*****	seamless mode? seamless mode. it exists in other apps you make. why no? add seamless mode.
seamless mode? seamless mode. it exists in other apps you make. why no? add seamless mode.
2026-01-28	To*****	Was hard to set up. Asked for a lot of permissions. Didn’t work when I needed it.
Was hard to set up. Asked for a lot of permissions. Didn’t work when I needed it.
2026-01-13	DP*****	My apartment building implemented this system and it was been terrible since day one. It works inconsistently. People are always locked out. Forces me to enter log in credentials every single time. Extremely slow to load. Would not recommend.
My apartment building implemented this system and it was been terrible since day one. It works inconsistently. People are always locked out. Forces me to enter log in credentials every single time. Extremely slow to load. Would not recommend.

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