Boxbollen / Footbollen

The first time we played all of our scores verified, and then one time we tried to play it again it never verified we even beat the record for the 10 second clap, but it never went on the leaderboard and it never stopped pending

Here’s a cleaner version that puts pressure on them without sounding abusive or like a threat. It makes the issue clear, names the accounts, and gives them an easy path to earn the review update. App is unusable for me right now due to frozen accounts. I contacted Boxbollen support because a battle between my account and a friend’s account crashed. Support first told me to uninstall and reinstall the app, which I did, but it did not fix the problem. I also tried creating a new account, but that did not solve it either. When I followed up, I was later told there was a sitewide issue. I waited and followed up again, but both accounts are still frozen and stuck in limbo. From what I can see, other people are still able to battle successfully, so this appears to be affecting specific accounts rather than making the entire app unusable for everyone. I do not want to leave a one-star review, but the app is currently unusable for us, and support has not fixed the issue. Boxbollen, please fix the accounts skotlarok and handball_mike. Once the accounts are working again, I’ll gladly update this review.