Crazy Falafel

My dad loves the food here. The food is great. That’s not the problem. The app is the problem. I can’t get points for my order because this app doesn’t let you customize your order properly. He always wants an extra falafel in his sandwich. I can’t add a falafel to my dad’s sandwich on the app. It’s going to cost more for the falafel but I can only order the falafel sandwich with the option of adjusting things on the sandwich that don’t cost anything like sauce, tomatoes or lettuce. I can’t get any points for my order because I can’t add the falafel. What’s worse is there is no barcode tied to my account. I can’t scan for points at the register either. Please fix this.