Fronius Solar.SOS

Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code. In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time. Attention - this app is purely a solution for installers (B2B).

Features:

• Manage multiple accounts, all from a single account
• All orders at a glance (case overview)
• Rapid ordering of replacement parts
• Check the status of orders with ease
• Messaging function with technical support (case messages)
• Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)