Features & Capabilities

Conquer Laundry Day with the Tide Laundromat® app. It offers a convenient way to pay in store and plan your visit to the laundromat. Get rewarded for doing laundry because you’ll collect Tide Rewards with every purchase.

User Growth & Download Statistics

App
By:
Laundrylux Inc.
Rating:
3.70
(26)
Version:
3.1.6 Last updated: 2026-05-31
Version code:
886213438
Creation date:
2020-12-09
Compatible devices:
Size:
74.20MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Laundrylux Inc.
Apple Apps Store
https://apps.apple.com/us/app/tide-laundromat/id1515831849
Website:
https://www.TideLaundromat.com

User Reviews

Review themes show Tide Laundromat offers a positive in-store experience with friendly staff, clean facilities, and all-in-one detergent/dryer supplies. However, the mobile app experience is a recurrent pain point: it relies on the laundromat's WiFi, suffers reliability and support gaps, and includes occasional device-specific glitches. Loyalty balance tracking also appears inconsistent. Overall, users like the physical experience and convenience, but want a more reliable, independent app with better support.
Pros
  • Friendly and helpful staff who guide first-time customers through the process.
  • Clean, modern facilities with new, easy-to-use machines.
  • Detergent, softener, and dryer sheets are included via built-in dispensers.
Cons
  • The app requires the laundromat's WiFi to function and to view status, and the WiFi is unsecured, limiting convenience.
  • General app reliability concerns, including outages, rewards/balance issues, refunds, and limited customer support.
  • Loyalty points can be inconsistently tracked, making it hard to know your true balance.
  • Occasional device-specific glitches (e.g., QR camera issues on iPhone; random launch/white-screen problems).
Recent reviews
i Hello, I need you to look into my case immediately. Your app is a complete mess — this is now the second time it doesn’t let me do my laundry because of your system’s failures. It’s unacceptable that I lose both time and money due to issues on your end. I am requesting an immediate refund of the funds that were stuck in the app. I’m paying for a service you are not providing properly. Please fix this and return my money right away.
by An*****, 2025-12-08

I have a iPhone 13 Pro running the latest software. I deposited $15 thinking I wouldn’t have issues simply washing laundry. Was I wrong. I click QR to open the camera and scan the machine. The camera never opens inside the app. I’ve uninstalled the app. Reset my phone. Nothing works. Whenever I use QR to scan the scooters on my uber app. I have no problems. App needs to be fixed for iPhone users.
by Ma*****, 2025-11-12

Genesis had amazing customer service and helped me learn how to use the machines
by Ja*****, 2025-10-26
View all user reviews ›

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