Tulip Runner

Tulip’s Runner App connects retail store associates with backroom employees to retrieve products without leaving the customer’s side.

With Tulip’s Runner App, store associates can search in-store inventory and request items to be delivered by a runner to a specific location in the store, all without leaving the customer or interrupting customer engagement.

Product Features

• Leverages the Tulip product catalog for easy inventory look-up and product requests
• Live notifications of runner status on demand
• Optimized for portable form factors including iPod and Apple Watch devices
• Gamification of runner stats in-store to motivate associates
• Ability for runners to accept or decline requests as well as mark requests as complete or not in-stock

Tulip’s Runner App is available to Tulip customers only.

Key Features

Request Management as an Associate Create a request from the product catalog, select an in-store destination, add an optional note, make edits if necessary, and view progress.

Request Management as a Runner Review and accept requests, locate requested items, and deliver items to requesters.

Push Notifications Receive alerts for new requests, changes to existing requests, and status changes for in-progress requests. Nudge runners if a request is taking too long.

Manager Controls Oversee store operations with a bird’s-eye view, configure drop-off locations, and view runner statistics to gain insights into in-store inventory accuracy.

Kiosk Mode To accommodate higher volumes of requests, retailers can enable all associates in the store to become a Runner with a kiosk mode for quick pick-ups.

Apple Watch Support Be handsfree with Tulip’s Runner App. Access all the features from Runner Request Management on your wrist.