HMF Engineer

Help me Fix is the video-chat maintenance platform that connects tenants and homeowners to qualified tradespeople via video to resolve simple maintenance issues in the home. Primarily built for landlords, tenants and property professionals, Help me Fix is a first-response triage service that saves money for landlords, increases passive income for agents, reduces workload and stress for property managers, and eliminates waiting times for tenants.

Help me Fix is a ‘first of its kind’ prop-tech innovation where landlords and managing agents have complete control over their maintenance process. Engineer job reporting is unbiased and instant and tenants are connected within minutes. Some features of the help me Fix service are:

Landlord and Property Manager call authorisation

• Fixed price calling
• PDF Job reports
• PDF Invoicing
• Time-based call authorisation
• Maximum number of per tenant
• Maximum cost per call
• Insurance claim management support

All these features and more, mean that Landlords and Managing Agents can sleep at night without worrying that their tenants cannot get help with a maintenance emergency.

Trade Categories include but are not limited to:

• Plumbing
• Electrical
• Gas
• Heating
• Appliances
• Drainage
• Roofing

All Help me Fix engineers are individually vetted and interviewed before joining the Help me Fix platform and have a minimum of 5 years on job experience. Our professional indemnity insurance covers all engineers in the event that the advice given results in an unforeseen outcome.

Whatever the issue, we’ve got you covered…