Al Ain Water - Water Delivery

Name: Al Ain Water - Water Delivery
Rating: 4.4 (333 reviews)
Author: Agthia

By: Agthia App

#1 Bottled Drinking Water UAE

Overview

Version:

8.1.4

Last updated: 2026-05-28

Ranking

#96,066 ▼ 2,064

Overall

Features & Capabilities

Al Ain Water makes hydration effortless with reliable UAE-wide delivery. The app offers free delivery, a wide range of bottled water options, and exclusive rewards.

Features include easy online ordering and tracking, flexible delivery schedules, personalized options, secure payments (Apple Pay and more), and 24/7 customer support. Available in English and Arabic, it’s UAE’s trusted water brand delivering hydration to your door.

User Growth & Download Statistics

App E-Commerce Marketplaces Shopping Payments Privacy & Security Marketing

By:

Agthia

Rating:

4.40

(333) 4 new ratings

Version:

8.1.4 Last updated: 2026-05-28

Version code:

886190115

Creation date:

2020-08-24

Compatible devices:

Size:

113.60MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 96,066 ▼ 2,064

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Agthia

Apple Apps Store

https://apps.apple.com/us/app/al-ain-water-water-delivery/id1514387210

User Reviews

Users report a poorly performing app plagued by sign-in/OTP failures, frequent crashes, and overall instability, making it hard to use. Delivery is unreliable with weeks-long delays and weak customer support. The address/map feature is inaccurate and cannot be manually corrected, causing orders to go to wrong locations. The app’s UX is cluttered and outdated, with bugs, slow loading, and inconsistent behavior (e.g., prompts to update while older versions exist). Taken together, these issues undermine trust and make the service difficult to rely on.

Pros

Cons

Sign-in/OTP issues and app instability (login failures, OTP not received, OTP hangs after entering).
Delivery delays and unresponsive customer service (orders taking weeks; poor response to complaints).
Address/map/location inaccuracies and inability to manually update address (incorrect locations, map errors).
Poor app UX and reliability (cluttered design, frequent bugs, crashes, outdated update prompts).

Recent reviews

The app is generally below the market average. I mean globally, many local apps mostly are the same quality (very bad). Considering current AI and product design capabilities, the overall UI/UX could be improved quite easily. My main issue was the lack of proper onboarding. The app did not guide me to: - add my address; - top up my wallet; - subscribe. When I tried to subscribe after opening the app, it said that I needed to complete / fill in my account. However, I had to figure out myself where exactly to do that. The same issue happened again with the wallet top-up: the app told me to “go there”, but did not make the process clear or intuitive. And the final issue: after I actually made the payment to Al Ain Water, which I confirmed with my bank, the wallet balance did not update. I made two attempts: - AED 100 by entering card details through the website; - AED 50 via Apple Pay. I am writing this review 20 minutes after the transactions, and the wallet balance still has not changed.

by Di*****, 2026-06-14

I use this application for my work and every time I top up the wallet I don’t get any invoice when I asked for an invoice it takes more then 2 weeks and still no updates