MyQSRSoft

This App is the best thing you can have at your fingertips if running a business. Now that CoachQ has been added that helps with root causes of the business and even gets into the weeds on an hourly basis.You couldn’t ask for a better platform. Bravo to the QsrSoft Team!

The app is very glitchy, and my company even though it agrees that it’s glitchy it’s the best app we can use. If you want your employees to complain and to be unable dismiss notifications, this is the perfect app. This is coming from a crew member, just a normal employee, I’m not a manager, I’m not a supervisor, I’m just a crew member.

So the app has great potential to be great. Let’s go over the pros and cons Pros: 1- all information is available and updates hour by hour 2-tracking previous sales and current sales and auto calculates into percentages. 3-tracks times 4- great for sales and metrics Cons: 1- ticketing system is horrible for equipment repairs 2- not user friendly, you really have to dig 3- no parts inventory that can be assigned to equipment when used to track cost of repairs 4- Not user friendly with personnel that does not know what equipment is which for the tracking on how many tickets are placed on 1 certain piece of equipment. 5- manually have to add the cost of repair and labor times 6- again with no inventory for repair equipment parts, it would have to be assigned under store/restaurant then moved when used. Which leads to the next con 7- no automatic MRP (minimum reorder point) creation of a PO (purchase order) when inventory reaches a low quantity 8- does not track well on the ticketing system does not auto assign to tech who accepts ticket 9-glitches out way too often This POV is from an Equipment repair technician whom is tired of manually keeping track of everything from price, suppliers, cost, etc etc.