Charleys Rewards

Name: Charleys Rewards
Rating: 4.8 (65690 reviews)
Author: Charleys Philly Steaks

By: Charleys Philly Steaks App

Pickup. Delivery. Rewards.

Overview

Version:

2.0

Last updated: 2026-05-18

Ranking

#5,020 ▼ 2

Overall

Features & Capabilities

Order Ahead, Earn Rewards

Charleys Rewards makes it easy to order ahead, skip the line, and get Charleys delivered via third-party services. You can customize orders, save favorites, and access exclusive promotions tailored to your purchases and location. You'll also get early access to new menu items and exciting updates.

Sign-up rewards are available and terms apply (valid on regular priced items $15+ and not combinable with other promotions). For help, contact rewards@charleys.com.

User Growth & Download Statistics

App Shopping Marketing Payments

By:

Charleys Philly Steaks

Rating:

4.80

(65,690) 26 new ratings

Version:

2.0 Last updated: 2026-05-18

Version code:

885636730

Creation date:

2020-07-19

Compatible devices:

Size:

112.68MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-31

Compare stats and ranking:

Ranking

# 5,020 ▼ 2

Other platforms

Charleys Rewards (v2.0)

910,663 4.58

(17,323)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Charleys Philly Steaks

Apple Apps Store

https://apps.apple.com/us/app/charleys-rewards/id1511111554

Website:

https://charleys.com

User Reviews

Reviewers consistently praise Charley’s for hot, tasty, made-to-order food and clean, friendly locations. The main drawbacks center on the app: it is frequently unstable and slow, causing failed or delayed orders. Payment frictions include no Apple Pay, no saved cards, and occasional double charges or charges after failed orders. Loyalty and promotions are unreliable or confusing, and customer support is lacking. When the app functions, it offers location finding and faster ordering, but technical issues heavily detract from the experience.

Pros

Food is hot, tastes great, and made to order (fresh) when order goes through
Locations are clean with friendly, helpful staff
Convenience features like locating the nearest Charley’s in the app and drive-through service
Some reviewers note the app works well enough to provide quick ordering/location search when functioning

Cons

App is frequently unstable: crashes, freezes, and slow loading that delays or prevents ordering
Payment issues: no Apple Pay on the payment screen, no saved cards, need to re-enter card info, and occasional double charges or charges after failed orders
Promotions/loyalty are unreliable or confusing: promotions don’t apply, points aren’t tracked consistently, and there are multiple reward programs
Limited or poor customer support: difficult to reach and slow to respond to issues

Recent reviews

I can’t place order just keep getting error “ rewards not available after I paid while suggested me to add it to thr cars and order keep getting error that amount not matched as the app doesn’t save the credit card so after I added the credit card again still getting same rewards unavailable and no way to remove the rewards from the cats as it’s indivisible It’s my second time to order from this restaurant and wasted 15-20 mins worst app experience And why not for for Apple Pay???

by 30*****, 2026-08-21

Very disappointed with this app. I’ve tried numerous times to apply my rewards through mobile ordering and it does not work. I’ve deleted the app and installed it again and still to no avail. You need to work on getting this app to work properly. I love the food, but if the app doesn’t work, it deters me from buying.