NYC School Bus

Name: NYC School Bus
Rating: 2.6 (477 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

Travel

Features & Capabilities

The NYC School Bus extension, powered by Via, gives caregivers greater visibility into their student's daily school commute. It provides real-time GPS location of the bus, so you can track progress and plan accordingly.

Receive timely notifications when your student boards or exits the bus, helping families coordinate pickups and ensure safe transitions. This Chrome extension focuses on reliability, safety, and clear communication for the school community.

User Growth & Download Statistics

App Navigation & Mapping Education Privacy & Security

By:

Via Transportation, Inc.

Rating:

2.60

(477) 1 ratings

Version:

7.3.0 Last updated: 2026-06-02

Version code:

883155011

Creation date:

2022-06-14

Compatible devices:

Size:

55.75MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 101,637 ▼ 26

Other platforms

NYC School Bus (v7.0.5)

25,925 2.33

(150)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/nyc-school-bus/id1506742236

User Reviews

Users predominantly report that NYC School Bus is unreliable and hard to use. The top recurring issues are authentication problems (signing in repeatedly), inaccurate or stale bus location data, and very limited in-app support. The experience sometimes improves when drivers log in and data lists all students, but overall the app often fails with errors, delays, or missed updates, causing frustration and missed pickups. A few acknowledge the tracking feature exists and can work under ideal conditions.

Pros

Crucial tracking tool for parents to monitor their child’s bus ride (emphasized by at least one reviewer).
Works when the bus driver logs in and lists all students, providing usable tracking data in those cases.
Map-based bus tracking feature exists to visualize bus location and route (noting that it is part of the app’s functionality).

Cons

Frequent login/logout and authentication errors; users report having to sign in repeatedly and encountering repeated failures.
Inaccurate or non-updating bus location data; buses shown as at school or not updating, with GPS/map issues and hard-to-interpret maps.
Lack of in-app support or contact options; users are redirected to DOE or external sites and cannot easily reach the bus company or driver.
Dependency on the driver to log in or enable the app; if the driver doesn’t activate it, the data remains unavailable or offline.
General stability issues including endless loading, generic error messages, and timeouts that prevent normal use.

Recent reviews

So we have the app on multiple devices so far only My Daughter can access the bus because she picks up her sibling but then I can’t access it when I need to when it’s my day receive my child. It wasn’t always like this please fix it. Update: it still shows it is at school because ????? It should show where it is at! Get it together!

by ~{*****, 2026-03-27

Doesn’t even show the bus where and I was 1 hour late.

by Co*****, 2026-03-20

The UX sucks. You have to login a bunch of times sometimes. Regularly it just doesn’t work at all. it spins while trying to see the tracking page. Under support it doesn’t have any way to contact the bus company or the driver. Also under support there’s no way to troubleshoot or open a ticket when it has bugs. One of the worst apps I’ve ever used.