Aim High Air Force

This app is so frustrating to use! If the pics come through at all they’re very fuzzy and you can’t see faces clearly. I’ve tried all the suggestions and I still can’t see the most recent pics of my son. Very disappointing.

Currently in the DEP and we have to use this horrible app. It worked for maybe like 2 weeks, then it just showed “error failed to authorize” and didn’t show anything. I reinstalled and lo and behold, it takes forever for the buffer screen to go away, and I forgot my password and the way to fix it is for them to send you a temporary password, rather than just sending a link to reset it. Who in their right mind thought this was a genius idea? Combine that with the chance it doesn’t even give you a temp password because it gives an error message. Don’t even bother with messaging support, they won’t help.

Trying to login is a chore. I’ll create an account, save the login details to my phone, and then receive an “invalid password” error message when autofilling with the very credentials I just created. They email you a verification code, but there’s no prompt that asks for it in the app while creating your account. Then, rinse and repeat (I went through this loop three times before finally giving up)….either fix this useless app or remove it from the App Store altogether. I’m not normally the type who sits down and writes a review, but this app pushed me to my limit so here ya go! :)