Reviews of GuruWalk

By: GuruWalk App

List of user reviews and ratings for GuruWalk

Total ratings

2.90 (Rating count: 35)

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Review summary

GuruWalk is praised for high-quality tours and knowledgeable guides and for easy, breezy booking across multiple countries. However, the app is plagued by crashes, slow performance, and a generally buggy user experience, with some guides canceling or failing to confirm tours. The tours themselves deliver strong value, while stability issues are the main drawback.

Pros

High-quality tours and knowledgeable guides across multiple bookings
Easy-to-use app with a breezy booking experience
Positive experience across different countries with diverse local tours

Cons

Frequent crashes and stability issues across devices (crashes, glitches)
Slow performance and a buggy user interface
Inconsistent tour confirmations and occasional last-minute cancellations by guides

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User Reviews

Recent rating average: 2.40

All time rating average: 2.90

Upgrade to see all 17 reviews

47% (8)

Date	Author	Comment
2026-06-13	QT*****	Useless
Useless
2025-10-23	Si*****	Cada tours que he echo con ellos ha sido perfecto y muy interesante, altamente recomendado
Cada tours que he echo con ellos ha sido perfecto y muy interesante, altamente recomendado
2025-09-21	Di*****	I don’t know how Guru does it, but every tour guide I’ve booked through my travels around Europe has been amazing. The app occasionally glitches when I open my bookings, but the quality of tours, guides, and messaging ability is well worth the few times the app glitches out.
I don’t know how Guru does it, but every tour guide I’ve booked through my travels around Europe has been amazing. The app occasionally glitches when I open my bookings, but the quality of tours, guides, and messaging ability is well worth the few times the app glitches out.
2025-08-13	Li*****	I really love this app and I have used it in different countries. My only issue is that it should be an option where you can save your favorites or create your wish list
I really love this app and I have used it in different countries. My only issue is that it should be an option where you can save your favorites or create your wish list
2025-06-19	jj*****	This app is awful! The sign-in method in insecure. The buttons don’t work. It crashes. It doesn’t fit a normal sized phone’s screen. Come on, guys. You can do better. Don’t let your guide community down.
This app is awful! The sign-in method in insecure. The buttons don’t work. It crashes. It doesn’t fit a normal sized phone’s screen. Come on, guys. You can do better. Don’t let your guide community down.
2025-03-05	Hi*****	as a tour guide, this app is so unbelievably slow and barely works to check in and cancel people to travelers, if you see an interesting tour GO TO THE TOURS WEBSITE. we have to pay per person that shows up while it’s free from other sites like viator, getyourguide, or the companies own website also we can see on our end whether or not you no show tours and we can thumbs up or thumbs down yall. idk if it does anything but just don’t be an ahole cus we can see it
as a tour guide, this app is so unbelievably slow and barely works to check in and cancel people to travelers, if you see an interesting tour GO TO THE TOURS WEBSITE. we have to pay per person that shows up while it’s free from other sites like viator, getyourguide, or the companies own website also we can see on our end whether or not you no show tours and we can thumbs up or thumbs down yall. idk if it does anything but just don’t be an ahole cus we can see it
2025-01-01	pr*****	The app crashes and won’t let me leave reviews. Absolutely terrible coding.
The app crashes and won’t let me leave reviews. Absolutely terrible coding.
2024-05-25	ki*****	App crashes my phone just with one notification. Had to hard reset my iPhone. Do not get!
App crashes my phone just with one notification. Had to hard reset my iPhone. Do not get!
2024-03-19	Vl*****	Very poor performance of the app. The design leaves a lot to be desired too.
Very poor performance of the app. The design leaves a lot to be desired too.
2024-03-02	Ni*****	The tours are great. The app is buggy, slow, and frustrating to use.
The tours are great. The app is buggy, slow, and frustrating to use.