Smartist: Art Preview on Wall

I have subscribed two different times and this last time, it completely locked up my desktop and I couldn’t shut it down. It’s too much trouble to import art from your desktop to your iPhone and do a decent job editing, this should work on your computer and it does not and for this price, it is not worth the subscription. Super frustrating, thought he had worked through these issues.

I’ve had this app installed for a while. I’m trying to add images to an existing layout. I can’t drag them around to rearrange, or add images to existing placeholders. The AI help bot says it’s a bug. A pretty big bug, I’d say. So far my experience has been that this app is worthless. UPDATE: I contacted support via email. There’s a link at the bottom of their website that goes to help.smartist.app, but ti leads to a failure page. Restarting the app on desktop did fix my click and drag problem, without their help. There’s no way to save a session to continue it later. The Export function lets you export a jpeg or a png of the screen with a “Share” button, but the “Save” button apparently does nothing. I tried searching for a solution, and came up empty. Somehow I discovered that the Smartist app saves the jpeg into the User Library/Containers folder with a long code name. No dialog to select the folder; no way to change its name. The bot couldn’t help me with that; and an email to the “help” desk was never responded to. The biggest failure of this app is the lack of any clear documentation. Its quirky user interface and lack of features that have been with Mac for years lead me to recommend other ways of modeling artwork in a physical environment. This app has promise, and some of the customization features are interesting, like the ability to remove or add other objects seem like they’d be useful. But unexpected behavior changes your layout, and causes more headaches than it’s worth. WHen my (overpriced) subscription is up, I won’t be renewing.