Reviews of Neighborly: Find Home Services

By: Neighborly Service Solutions, LLC

List of user reviews and ratings for Neighborly: Find Home Services

Total ratings

4.80 (Rating count: 327)

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Review summary

User reviews praise Neighborly for quickly locating and booking home-service providers through a centralized network, with easy scheduling and useful provider information. The app is a strong one-stop solution when it works. However, onboarding friction (mandatory sign-up and privacy notices), verification failures, and stability issues (timeouts, blank screens) are common complaints. Some users also report a limited or misaligned provider network and inaccurate search results. Overall, Neighborly has high potential but needs improvements in onboarding, reliability, and search accuracy.

Pros

Easy to discover and book home services quickly.
Centralized network of vetted providers in one app (one-stop shop).
Helpful provider information and straightforward scheduling.
Positive user sentiment when the app works, with fast access to services.

Cons

Onboarding friction: mandatory account creation and privacy notices before browsing.
Verification issues: repeated verification code failures and sign-up problems.
Stability problems: timeouts, blank screens, and occasional app crashes.
Limited or misaligned provider network: some searches yield unrelated results or fewer options than expected.
Search quality issues: inaccurate or irrelevant results in certain service categories.

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User Reviews

Recent rating average: 2.20

All time rating average: 4.80

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2% (7)

Date	Author	Comment
2026-03-28	gh*****	Yep
Yep
2026-03-03	Ci*****	I was able to book a plumber in minutes using the Neighborly App. So easy to find services for my home. Great experience!
I was able to book a plumber in minutes using the Neighborly App. So easy to find services for my home. Great experience!
2025-04-10	bw*****	Depending on who they contract with for networking purposes. It’s very limited, you will have a better shot with Thumbtack or similar than this.
Depending on who they contract with for networking purposes. It’s very limited, you will have a better shot with Thumbtack or similar than this.