Features & Capabilities

mypensionID is the secure, simple and fast way to verify your identity for your pension schemes. mypensionID also allows you to update your address in one place for all of your

pensions shown in your dashboard, whether at home or on the go. mypensionID is designed to put you back in control of your data, you decide which pension scheme to update and with what data.

Using innovative and proven mobile technology and biometrics, mypensionID offers a secure and convenient way for you to keep your pension scheme data up to date, ensuring you never lose touch with your pension pots and control the information you receive. You own and are in control of your data.

HOW TO REGISTER If you have received an invitation letter from mypensionID, all you need to do is follow the onscreen instructions to onboard with mypensionID. You’ll need the 12-digit Unique Security code from the letter and you’ll need to verify your identity with a selfie and a valid government issued photo identity document (passport, driving licence or national ID card).

After you’re set up, you can create a 5-digit passcode to log in faster in future.

THE BENEFITS • Log in quickly and securely • Instant verification - no interruption to your pension payments • Saving you time and hassle - No need to send documents through the post • Update your details as they change • Call us straight from the app to speak to an adviser or use live chat function • Update all pension schemes that you belong to (providing they are registered with mypensionID).

The average person has 9 jobs in their working life. Updating pension providers with new address details can be a cumbersome process, or one that is treated as low priority, and

often leads to individuals losing track of their benefits. When it’s hard to find a moment for those small but important jobs, our app is here to help. It’s fast, convenient and secure, with built-in security technology to keep your details safe and private.

KEEPING YOU SAFE ONLINE We use the latest online security measures to protect your personal information and your privacy. This includes preventing connections from the app on devices that we think have

been tampered with. Your unique biometric details are converted into a non-identifiable biometric key that can only be matched to you.

Your data is encrypted at rest and in transit.

Terms & conditions mypensionID is owned by Target Professional Services (UK) Ltd. We don't charge you for using mypensionID, but your mobile operator may charge for internet services, please check with them. Services may be affected by phone signal and

functionality. Terms and conditions apply.

Please note: Our Mobile app is supported by devices running iOS. If your phone has been subjected to unauthorised modifications (e.g. jailbroken or rooted) the app will not be compatible with your device.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

mypensionID is owned by Target Professional Services (UK) Ltd (registered in England and Wales (no 06321486), registered office unit 3 Sherrington Chambers, Sherrington Mews, Manor Road, Selsey PO20 0FJ United Kingdom"

User Growth & Download Statistics

App
By:
Target Professional Services(Uk) Limited
Rating:
3.40
(32)
Version:
2.1.25 Last updated: 2024-09-05
Version code:
868445474
Creation date:
2020-04-20
Compatible devices:
Size:
40.52MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Target Professional Services(Uk) Limited
Apple Apps Store
https://apps.apple.com/us/app/mypensionid-my-digital-id/id1503013485

User Reviews

Many users praise the app for being easy to use and fast, with clear instructions and immediate results when verification succeeds. However, repeated issues with hangs and timeouts, unreliable biometrics (camera activation, face recognition, selfies not saved), and limited ID support undermine usability. Device compatibility problems, especially on iPhone/iPad, and frequent crashes during updates or biometrics are common. Overall, it can work smoothly for some, but persistent reliability problems and compatibility gaps limit its usefulness.
Pros
  • Easy to use / simple to navigate
  • Fast process / faster than paper-based verification
  • Clear instructions
  • Results are immediate when verification succeeds
Cons
  • App hangs or times out at the end / verification never completes
  • Biometric verification issues: camera activation failures, unreliable face recognition, blinking prompts, selfies not saved
  • ID compatibility limitations: does not accept US Green Card, PIN from previous year rejected, passport scans may fail
  • Crashes on iPhone/iPad / device compatibility issues; frequent crashes during updates or biometric steps
Recent reviews
The app was easy to download, very clear instructions, took me less than five minutes to complete my task, results were immediate. What more do you need.
by En*****, 2026-03-26

Good but pages very slow to download.
by wi*****, 2026-03-16

I used this app to show that I am still alive. In previous years, I have had to bother my Rector just before Christmas to certify that I’m alive. Then I had to rely on the postal systems to deliver it. The process took only minutes this year.
by DD*****, 2026-01-30
View all user reviews ›

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