Reviews of V-Thru

By: V-Thru Technologies App

List of user reviews and ratings for V-Thru

Total ratings

4.90 (Rating count: 9,918)

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Review summary

Users praise the app for fast, convenient ordering and a useful meal-finding concept, with positive sentiment when functioning. However, multiple reviews report ongoing issues: poor customer service, refund disputes, update-driven UI problems, added self-pickup fees, and delivery glitches. Some mention trust concerns and regional limitations. Overall, the app is seen as usable and efficient but often undermined by support, refunds, and update/fee-related frustrations.

Pros

Fast and convenient service.
App concept for finding meals and ordering is solid.
Menu is easy to read and you can take your time selecting items.
Overall positive sentiment from users when the app works (e.g., Amazing, Best app ever).

Cons

Poor customer service and unresponsive support.
Refund issues and disputes with refunds (money taken or not refunded).
UI/UX problems after updates, including disliked new layout and intrusive features (always on).
Self-pickup fee introduced / price increases.
Delivery issues such as missing items, wrong items, or food arriving cold.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.90

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28% (17)

Date	Author	Comment
2026-08-04	Mo*****	I save time and get my food fresh every time ! Can’t do without it now. Keep up the great work!
I save time and get my food fresh every time ! Can’t do without it now. Keep up the great work!
2026-07-30	Rz*****	خدمه سيئه كللل مره اطلب و يصير تاخير ولا مره طلبت و وصل بالوقت و مافي ردود سريعه و كل اللي يسوونه انهم يعتذرون مافي تعويض لاي شي للاسف
خدمه سيئه كللل مره اطلب و يصير تاخير ولا مره طلبت و وصل بالوقت و مافي ردود سريعه و كل اللي يسوونه انهم يعتذرون مافي تعويض لاي شي للاسف
2026-07-25	No*****	Good
Good
2026-07-01	Um*****	Bad customer service, 0 respect, deleting ur account without your permission and told you to make a new one , when you make a new one you wouldn’t be able to join the clubs again, they will ask you to send an email & never replied or care, this is was my favorite app for a long time but after what they’ve done I’d like to find a new app more respectful & helpful
Bad customer service, 0 respect, deleting ur account without your permission and told you to make a new one , when you make a new one you wouldn’t be able to join the clubs again, they will ask you to send an email & never replied or care, this is was my favorite app for a long time but after what they’ve done I’d like to find a new app more respectful & helpful
2026-06-27	Om*****	⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
2026-06-10	Za*****	Nice
Nice
2026-06-04	a1*****	احلى خدمه فيج ياكويت
احلى خدمه فيج ياكويت
2026-06-03	Ha*****	I would like to have the option to use all my Wallet credit on one order
I would like to have the option to use all my Wallet credit on one order
2026-05-27	MO*****	Thank u
Thank u
2026-05-25	نو*****	تطبيق ناجح و رائع
تطبيق ناجح و رائع