Inner Dimension

The content at Inner Dimension Yoga is genuinely strong well-produced, thoughtful, and effective for what it delivers. The pricing is aggressively high, but that’s a choice you can make with eyes open. What’s unacceptable is their customer “service.” I was on medical leave for three months, physically unable to access or use my account, and didn’t log in once during that period. When I contacted them to cancel and requested a refund for those unused months—explicitly citing the medical situation—they coldly informed me of their “zero tolerance refund policy” and refused any exception. Follow-up appeals explaining the circumstances were met with the same corporate stonewall. A studio that constantly lectures about ethics and mindfulness yet shows zero compassion for a verifiable medical hardship reveals exactly what it is: just another profit-driven operation wearing yoga pants. The high-minded branding rings hollow when basic human decency is off the table. Is that the energy you want to participate with when practicing?

The practices are great! But the app is buggy. In the last week I haven’t been able to get through an entire video without having it crash multiple times.