Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Helcim Inc.
- Rating:
- 3.30 (102)
1 new ratings
- Version:
- 20.6.1 Last updated: 2026-06-18
- Version code:
- 886545009
- Creation date:
- 2020-05-28
- Compatible devices:
- Size:
- 55.75MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-24
- Compare stats and ranking:
- Helcim: Point of Sale vs ClearPOS: Payments and POS
- Helcim: Point of Sale vs Semper Point of Sale
- Helcim: Point of Sale vs Easy POS — Point of Sale
Ranking
For Developers
Contact the developer
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User Reviews
Pros
- User-friendly, automated, and digital platform
- Competitive rates for small businesses (especially for debit transactions)
- Good hardware integration with the second-generation card reader
- Some users report positive, proactive support interactions
Cons
- Funds can be held or accounts closed without notice, delaying access to money and refunds to clients
- Mobile app reliability issues: crashes, system malfunctions, login problems, and navigation difficulties
- Customer support is slow or unresponsive
- Onboarding delays or inconsistent approvals
- Pricing is not consistently favorable for non-debit processing / unclear to merchants
Recent reviews
Bad company, app gets 3 stars for a reason. Just go with the bigger guys.
by Go*****, 2026-07-07
I had an extremely disappointing experience with Helcim.
The company allowed me to process customer payments for weeks, only to suddenly place my account under review afterward. I provided everything they requested, including proof that my business has been active since 2017, New York State tax inception documents, and additional verification forms.
After submitting all requested documents, they decided to close my account and informed me they would refund all of my customers instead of releasing my funds. This caused serious damage to my business. I already delivered products/services, invested my time, and expected to receive the money from legitimate sales.
What makes the situation even worse is that many of my customers are everyday walk-in buyers. I do not have direct contact information for every person who made a purchase, so there is no clear way for me to confirm whether refunds will actually be received.
This process has been stressful, unprofessional, and financially harmful to my business. I would strongly advise other business owners to be cautious before trusting this company with their payment processing.
by Ka*****, 2026-05-23
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