Parry's Pizza

Ordered this for my birthday dinner and several items were missing. There’s no easy way to contact using this app to explain the situation. Things happen, that’s fine, but this should be easily resolved. Just refund the missing items and make it easy to do so in the app, or get a new one that does work.

I am honestly very upset right now and I need to speak on this. I ordered from Parry’s Pizza, spent a little over $100, and tipped well because I always try to support good service. I’m a loyal customer and I never expected to go through something like this. My food was stolen by driver I was left without my order, and after everything, I was told I would receive a full refund but I never got it. On top of that, I was told I could just “have the food,” but I never even received it in the first place until 2 hours after unexpectedly That is extremely frustrating and feels like I was not taken seriously at all. What makes this even harder is everything my family has already been going through since our crash on Sunday, May 24th. We are the family who was in that horrible accident, on nasa ed 1 and we are already dealing with so much physically, emotionally, and mentally. The last thing we needed was to be disrespected and brushed off like this as a paying customer. This isn’t just about food or money. It’s about trust, accountability, and basic respect. I did everything right paid, tipped, waited and still ended up with nothing and no real resolution. I’m hurt, I’m angry, and I just want this handled the right way. ⸻ If you want, I can also  make a more “calm professional complaint” version for Parry’s corporate or DoorDash/Uber Eats so you can get your refund faster. I want my refund or something this is not okay I was stolen from!

We absolutely love Parry’s! It’s our go-to spot for dinner, especially after sports, and we’re always greeted with a smile. The staff is fantastic with kids, which makes it such an easy and enjoyable place for our whole family. And where else can you feed everyone for $35?! *Gametime special gets you a large pizza, wigs and dessert bits (sub for garlic bites)* They also have a great beer selection and frequently run tap deals, which is a nice bonus for the adults. They generously accommodate large parties on the rooftop balcony with an epic view of Pikes Peak. We always leave happy and looking forward to our next visit!