Welcome Pickups

Name: Welcome Pickups
Rating: 4.9 (5999 reviews)
Author: WELCOME TRAVEL TECHNOLOGIES HOLDINGS LIMITED

By: WELCOME TRAVEL TECHNOLOGIES HOLDINGS LIMITED App

Private transfers & more

Overview

Version:

1.9.4

Last updated: 2026-08-13

Ranking

#22,933 ▲ 30

Overall

Features & Capabilities

Welcome Pickups is a global private transfer app that lets travelers book 5-star rides across 360+ cities. From airport and port transfers to city tours, you can book, pay, and manage rides with driver chat and meet-and-greet services. Key benefits include fixed prices, English-speaking drivers, flight monitoring, free waiting time, and 24/7 support. The service is award-winning, recognized by Tripadvisor Travelers’ Choice in 2023 and 2024.

5-star drivers and personalized meet-and-greets
Fixed prices with no hidden fees or surges
Flight monitoring, 1 hour of free waiting time, and 24/7 support
Skip-the-line tickets, private sightseeing, and child booster seats
English-speaking drivers and real-time driver details before pickup

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security Communication

By:

WELCOME TRAVEL TECHNOLOGIES HOLDINGS LIMITED

Rating:

4.90

(5,999) 43 new ratings

Version:

1.9.4 Last updated: 2026-08-13

Version code:

889653556

Creation date:

2020-02-28

Compatible devices:

Size:

76.25MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-01

Compare stats and ranking:

Ranking

# 22,933 ▲ 30

Other platforms

Welcome Pickups (v1.9.5)

333,412 4.76

(5,320)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

WELCOME TRAVEL TECHNOLOGIES HOLDINGS LIMITED

Apple Apps Store

https://apps.apple.com/us/app/welcome-pickups/id1496363804

Website:

https://www.welcomepickups.com

User Reviews

Reviews praise punctual, friendly drivers and easy booking, with solid pre-pickup communication and reliable airport/hotel transfers. However, recurring concerns include high or unclear cancellation/refund fees, pricing that often seems expensive, occasional no-shows or driver changes, and slow or unhelpful customer support across locations.

Pros

Punctuality and reliability: drivers are on time or even early for pickups.
Friendly, helpful drivers who handle luggage well and share travel tips.
Easy-to-use platform with solid pre-pickup communication and clear updates.
Reliable airport/hotel/port transfers and good overall travel support across multiple locations.

Cons

High cancellation/refund fees and policies that can be unclear or difficult to navigate.
Pricing often perceived as expensive compared with regular taxis or other ride-hail options, with reports of 2–3x rates and extra charges.
Occasional no-shows or driver changes with poor/not timely notifications, including mismatches between expected and actual drivers/vehicles.
Customer service can be slow or unhelpful, with reliance on AI chatbots delaying resolution.

Recent reviews

They stole my earning that I’ve been trying to work very hard to earn it . Additionally, they charged me for two trips that customer claimed as I never showed up while I had showed up and performed the rides . Emailed the company with the proofs. And they declined the proofs, which were pictures videos – Cameras locations communication with the customer whenever I provide one a proof they find another reason to ask for more proof so basically they doesn’t want to pay you for it I paid attention to my statement. I found that in top of not paying they also charge me for the ride.

by We*****, 2026-08-13

I booked a pick up for me my wife and my one year old daughter from Prague airport to my hotel. I did the book 2 days in advance. The rider was never confirmed, and no one showed up at the airport. I had to scramble and juggle a baby to find a ride to the airport. On top of this when I went to request a refund, they only refund up to 80%. Basically been scammed of 20% of the cost. BE careful. I will not use this application again