Reviews of Porte: Mobile Banking

By: Populus Financial Group, Inc

List of user reviews and ratings for Porte: Mobile Banking

Total ratings

4.80 (Rating count: 14,636)

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Review summary

User reviews are mixed but largely negative due to repeated instability: frequent login errors, loading/maintenance issues, and account access problems dominate. Sign-up hurdles and slow or unhelpful customer support are also common. A minority praise Porte for easy online management and good service, with some calling it their favorite online banking app.

Pros

Generally positive sentiment and some reviewers call Porte their favorite online banking app.
Easy online management / convenient card features.
Excellent customer service mentioned by multiple users.
Debit card works and is accepted widely.

Cons

Frequent login issues, loading screens, service failures, and verification freezes that block access to accounts.
App often in maintenance mode or unreliable, causing inability to access funds.
Sign-up problems including no option to create an account or unclear registration.
Account lockouts and long-standing access problems with little resolution from support.
Customer support often unhelpful or unresponsive.

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User Reviews

Recent rating average: 2.30

All time rating average: 4.80

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0% (29)

Date	Author	Comment
2026-05-14	No*****	When I download the app. I open it and it says “Get started” or “Log in” So I click the get started option. A screen comes up asking if I’m an existing user. (I’m not) and the only answer to choose is that I’m already a customer and just need to get app access. I cannot find anywhere to actually sign up for Porte
When I download the app. I open it and it says “Get started” or “Log in” So I click the get started option. A screen comes up asking if I’m an existing user. (I’m not) and the only answer to choose is that I’m already a customer and just need to get app access. I cannot find anywhere to actually sign up for Porte
2026-05-06	Di*****	App just keeps giving me a loading screen and I’ve been hacked more times than I’m comfortable with. Over all just a horrible experience of pure disappointment and stress. Never recommend to anyone
App just keeps giving me a loading screen and I’ve been hacked more times than I’m comfortable with. Over all just a horrible experience of pure disappointment and stress. Never recommend to anyone
2026-04-27	Ey*****	I have over 300 and still meet the requirements and yet unable to overdraft
I have over 300 and still meet the requirements and yet unable to overdraft