Features & Capabilities

The most intuitive smartphone app for Genesys WFM.

WFM Buddy brings the Agent capabilities from Genesys Workforce Management to your mobile device. WFM Buddy provides you with access whenever you need it, and wherever you are.

Sit back and relax as WFM Buddy helps you control your work&life balance:

  • have instant access to your work schedule, and be notified on changes to your schedule
  • share your work preferences, or request for changes to the schedule
  • agree to work some overtime, when you want to
  • request for time-off, check your time-off balance, and see the status of your pending requests
  • trade shifts with your colleagues, and check on the status of pending trade requests
  • reach out to the planning team, or your supervisor

Your access to WFM Buddy is enabled by your Genesys Workforce Management system administrator. Some features might be disabled by your Genesys Workforce Management system administrator.

We hope you will enjoy using WFM Buddy!

User Growth & Download Statistics

App
By:
Prime Contact Software Solutions BV
Version:
1.52 Last updated: 2026-05-27
Version code:
886183563
Creation date:
2021-07-29
Compatible devices:
Size:
41.70MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Prime Contact Software Solutions BV
Apple Apps Store
https://apps.apple.com/hk/app/wfm-buddy/id1492476238?l=en-GB
Website:
https://www.prime-contact.com/

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