Reviews of Pit Pay

By: Pit Pay Inc.

List of user reviews and ratings for Pit Pay

Total ratings

4.70 (Rating count: 2,448)

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Review summary

The Pit Pay app is easy to use and time-saving for some users, including team pit-pass sharing, but multiple reviewers report onboarding and verification hurdles, SMS crew-management failures, and confusing or costly fees. Reliability hiccups and sketchy refund handling further hurt the experience, suggesting the app works well for some tracks but needs improvements in registration, SMS verification, and fee transparency.

Pros

Easy to use / intuitive and fast
Saves time at the track and helps skip lines
Centralized in-app signup and up-to-date event information
Ability to purchase pit passes for your entire team and share passes

Cons

Onboarding and verification problems (account creation issues, ID verification failures, and registration blocks)
SMS-based crew/teammate management failures (texts not received or not sent)
Fees and pricing are high or unclear (service charges, per-ticket fees, and refund fees)
App reliability issues (persistent update prompts, reinstall not fixing)
Refund handling concerns (refunds omitting pit pay fees and poor customer support)

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User Reviews

Recent rating average: 2.00

All time rating average: 4.70

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0% (9)

Date	Author	Comment
2026-05-25	Ch*****	App does not save info as you go I hate it every time I have to use it
App does not save info as you go I hate it every time I have to use it
2026-03-28	mo*****	Best way to skip the line and walk into the Track!
Best way to skip the line and walk into the Track!
2025-10-25	At*****	Cold not add team members waiting for text code did not receive
Cold not add team members waiting for text code did not receive