My Water+

Name: My Water+
Rating: 4.9 (43143 reviews)
Author: DS Services Of America, Inc.

By: DS Services Of America, Inc.

By Primo Water

Features & Capabilities

My Water+ by Primo Water is a Chrome extension that helps you manage your bottled water delivery service from anywhere. It offers a diverse portfolio of bottled water brands, flavored water, sparkling water, and hot beverages like coffee, tea, and hot chocolate, all with convenient delivery to your door.

Key features include editing deliveries, adding delivery notes, managing recurring orders, updating products in orders, handling billing and payments (including autopay), managing multiple accounts, requesting equipment service, discovering promos, creating a wish list or Favorites, and contacting customer care directly from the app.

User Growth & Download Statistics

App Shopping Payments E-Commerce Privacy & Security

By:

DS Services Of America, Inc.

Rating:

4.90

(43,143) 9 ratings

Version:

8.3.6 Last updated: 2025-12-17

Version code:

880627152

Creation date:

2019-12-29

Compatible devices:

Size:

51.85MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 6,574 ▲ 10

Other rankings

#76 in refresh keyword 70 ▲ 6#88 in bulk keyword 27 ▼ 5

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

DS Services Of America, Inc.

Apple Apps Store

https://apps.apple.com/us/app/my-water/id1487735926

Website:

http://www.water.com

User Reviews

User reviews for My Water+ are mixed. The most frequent complaints are about billing and delivery problems—double charges, price hikes, deposits, and missed or rescheduled deliveries with little notice. Customer service is often unhelpful or hard to reach. The app itself frequently fails to load or allows limited account changes due to login errors. A minority of users still report positive experiences and convenient scheduling features.

Pros

The app makes scheduling, skipping, and editing deliveries easy.
Some customers report positive service experiences and a helpful delivery driver.
The app is convenient for managing deliveries and orders.

Cons

Billing issues and unexpected charges (double charges, price increases, deposits, and collections).
Delivery problems including missed or rescheduled deliveries, unnotified changes, and incorrect bottle counts.
Poor or unresponsive customer support.
App reliability issues (login errors, loading failures, and difficulty modifying orders).

Recent reviews

The worst customer service experience I’ve ever had to unfortunate pleasure of dealing with. They don’t care if your deliveries aren’t right or get double charged for the cooler rental. Almost impossible to get a hold of a real person to try and even resolve it. Then when you finally do, they won’t even help you. Horrible experience, would not recommend!

by Bi*****, 2026-05-01

Worst service. Employee at Costco said it was free the first month. Turn out they charged me 50 dollars in that month just for water

by Qu*****, 2026-03-25

Yet again they changed my delivery with no notification. Just skipped it yet again. Takes a week to get back on calendar. They are changing to another app / company again. You really can’t count on this company, if you have any other options you should use the other option.