My Water+

Name: My Water+
Rating: 4.9 (43143 reviews)
Author: DS Services Of America, Inc.

By: DS Services Of America, Inc. App

By Primo Water

Overview

Version:

8.3.6

Last updated: 2025-12-17

Features & Capabilities

My Water+ by Primo Water is a Chrome extension that helps you manage your bottled water delivery service from anywhere. It offers a diverse portfolio of bottled water brands, flavored water, sparkling water, and hot beverages like coffee, tea, and hot chocolate, all with convenient delivery to your door.

Key features include editing deliveries, adding delivery notes, managing recurring orders, updating products in orders, handling billing and payments (including autopay), managing multiple accounts, requesting equipment service, discovering promos, creating a wish list or Favorites, and contacting customer care directly from the app.

User Growth & Download Statistics

App Shopping Payments E-Commerce Privacy & Security

By:

DS Services Of America, Inc.

Rating:

4.90

(43,143) 3 ratings

Version:

8.3.6 Last updated: 2025-12-17

Version code:

880627152

Creation date:

2019-12-29

Compatible devices:

Size:

51.85MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 6,733 ▼ 162

Other rankings

#99 in refresh keyword 69 ▼ 6

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

DS Services Of America, Inc.

Apple Apps Store

https://apps.apple.com/us/app/my-water/id1487735926

Website:

http://www.water.com

User Reviews

User reviews for My Water+ are mixed. The most frequent complaints are about billing and delivery problems—double charges, price hikes, deposits, and missed or rescheduled deliveries with little notice. Customer service is often unhelpful or hard to reach. The app itself frequently fails to load or allows limited account changes due to login errors. A minority of users still report positive experiences and convenient scheduling features.

Pros

The app makes scheduling, skipping, and editing deliveries easy.
Some customers report positive service experiences and a helpful delivery driver.
The app is convenient for managing deliveries and orders.

Cons

Billing issues and unexpected charges (double charges, price increases, deposits, and collections).
Delivery problems including missed or rescheduled deliveries, unnotified changes, and incorrect bottle counts.
Poor or unresponsive customer support.
App reliability issues (login errors, loading failures, and difficulty modifying orders).

Recent reviews

I hate to jump on the bandwagon and give bad reviews for the new service, but I’ve had more problems in the past 3 months of this new delivery service than I had in the past several years of the old one. (I’m in New Orleans, not sure how the app and the delivery service are connected for other areas FYI). The skipped a delivery that I had gotten a message would be delivered that day and didn’t reschedule it. So now my subscription is a month off and I have to manually add deliveries which I get a message may incur extra fees. And then it pushes my next delivery off by another month instead of just keeping it as I get a delivery every month. They also add a bottle deposit every month. So in effect, you are paying for twice as many bottles as you have until they credit your account. The old driver was super friendly and could text me directly. The new one seems really overworked and frazzled and I almost feel bad he has to come to my house. If it doesn’t get better I’ll be looking into alternatives.

by Me*****, 2026-06-27

The “manage deliveries” feature does not properly update my order + does not remove products I have deleted. I remove, then go back to the delivery and the deleted product is still in the order. The old app was superior.