Landing Furnished Apartments

We thoroughly enjoyed our stay with Landing! The apartment was absolutely lovely—clean, neat, spacious, and very well maintained. It was clear that a great deal of care and thoughtful attention went into the design and overall setup of the unit, which made our stay both memorable and comfortable. The apartment had a warm, welcoming feel and included thoughtful touches that truly made it feel like a home away from home. The bed was exceptionally comfortable, especially for someone like me who struggles with back issues, so the firm and supportive mattress was a huge plus. We also appreciated how bright and inviting many areas of the apartment felt. Overall, we had a very positive experience and truly appreciated the comfort, cleanliness, and attention to detail throughout the unit.

It was great all around. Close to landmarks. The pool was great, and the gym was amazing to have on a trip like this one. Very clean place. It was a really pleasant experience.

I know it was too good to be true. At first, they act like they have great customer service and respond to any issue with care. We genuinely felt at home and tried to give back by reporting some maintenance issues where previous poorly handled repairs had caused damage to the house. Instead of thanking us for actually caring and trying to help, they held those expenses against us and, completely out of the blue, kicked us out without any warning. I even talked to the Executive Resolution Manager, but she was entirely useless. On top of that, there was a major issue with their drop-off key lock box. We wasted 30 minutes trying to make it work, but had no luck. We tried reaching out to them right then and asked for help, but didn't get any response, so we were forced to leave the key in the room. Later that day, they reached out and told us they are charging us $100 for not putting it in the lock box—and they are actually using this as a reason why they are canceling our membership! The final straw was when we realized we forgot some items in the room. We reached out to ask about them, and they just told us they didn't have them. Then, they actually shamed us and got angry at us for forgetting things in the first place, explicitly mentioning that as another reason for canceling our membership!!! This place is incredibly unprofessional, vindictive, and petty. Save yourself the headache and stay far away.